
E-Commerce Sales Professional
1 day ago
We are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing e-commerce platforms and marketplaces, including product listings, pricing, and content updates.
You will handle customer inquiries, quotes, and order processing across digital channels. Your role will also involve coordinating domestic and international orders, ensuring accuracy and timely delivery.
Additionally, you will monitor stock levels, generate replenishment reports, and support supply chain forecasting. You will also support marketing campaigns, promotions, and trade events while ensuring brand consistency.
Your responsibilities will include collaborating on website development and providing technical support for presentations.
Requirements- Minimum 3 years of experience in e-commerce, sales coordination, or sales operations.
- Knowledge of Shopify and order management/finance systems (e.g., DEAR, StarShipit, Xero).
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to analyze sales and inventory data to provide actionable insights.
- Problem-solving skills and adaptability in a fast-paced environment.
We offer more than just a job – we offer a supportive and rewarding career experience. Here’s what you can expect:
- Work from home
- Monday to Friday 7:00AM – 4:00PM PHT (adjustments will be made for AU daylight saving time)
- HMO with 1 free dependent and medical reimbursements
- Government-mandated benefits
- Work from home allowances
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
We're not your typical BPO – we're a Managed Service Provider centered on people and their success. Most of our roles are work from home, on day shift, and offer the chance to work directly with leading clients in Australia, New Zealand, and now the UK as part of their team.
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