Customer Experience Representative

2 days ago


San Nicolas Balas, Central Luzon, Philippines J-K Network Services Full time

J-K Network Services seeks a Customer Experience Representative to deliver exceptional customer service by resolving inbound queries promptly and addressing issues professionally.

Key Responsibilities:
  • Resolve customer inquiries in a timely and professional manner
  • IDentify additional customer needs and provide solutions that enhance customer satisfaction
  • Ensure customer value for money and contribute to the company's reputation
  • Meet individual, team, and contact center targets
Qualifications:
  • Bachelor's degree or relevant experience
  • Willingness to work graveyard shifts
  • Ability to return on-site when required

In this role, you will have the opportunity to work with our team to provide exceptional customer experiences and contribute to the success of J-K Network Services. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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