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Cebu City, Central Visayas, Philippines Upsell Technologies Philippines, Inc. Full time

We are seeking an experienced Administrative Operations Specialist to join our team at Upsell Technologies Philippines, Inc. The ideal candidate will possess a deep understanding of HR functions, excellent organizational skills, and proficiency in Japanese and English languages.

Key Responsibilities

  • Manage HR functions, including talent acquisition, learning and development, and compensation and benefits.
  • Ensure smooth employee onboarding and offboarding processes.
  • Maintain accurate employee records and update internal systems accordingly.
  • Coordinate work visa applications and renewals.
  • Monitor employee leave and training records.
  • Administer medical and other insurance policies.
  • Prepare monthly HR reports for management.
  • Oversee all aspects of administration, ensuring compliance and efficiency.
  • Develop and communicate internal guidelines and best practices.
  • Process payroll accurately and on time.
  • Address payroll-related inquiries and resolve issues promptly.
  • Maintain statutory compliance regarding payroll.
  • Perform additional tasks, such as preparing work certificates.
  • Administer leave records, medical claims, and insurance benefits.
  • Handle monthly payroll administration.
  • Collaborate with building management on facilities-related matters.
  • Coordinate meetings and events.

Desirable Skills and Qualifications

  • Proficiency in spoken Japanese and English (written and verbal). Mandatory.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Experience in HR or administrative roles is highly preferred.
  • Strong organizational and document management skills.
  • Knowledge of visa processing and compliance for Japanese workers is advantageous.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Excellent communication and interpersonal skills.
  • A minimum of 1 year of experience in an HR Administrator or Administrative role, preferably within the Professional Services industry.
  • Good interpersonal skills and ability to organize tasks efficiently.
  • Familiarity with computer applications, particularly MS Word, Excel, and PowerPoint.
  • Knowledge of legal and statutory requirements pertaining to HR practices.
  • Familiarity with Staff Visa Application, English Language, and Japanese Language.
  • Able to network effectively and build relationships.
  • Comfortable working with numerical data and able to analyze information.
  • Adaptable and able to thrive in changing environments.
  • Willingsness to travel up to 30% of the time.