Technical Operations Manager
5 days ago
We are currently seeking a Technical Operations Manager to join our team at Socium - Teams Done Differently. As a Technical Operations Manager, you will play a key role in ensuring the smooth operation of our technical teams and the delivery of high-quality customer support services.
About the Job DescriptionThe successful candidate will be responsible for:
- Operationally coordinating the activities and workload of technical engineers to ensure customer technical support services are delivered and service commitments are managed and met
- Resolving requests or issues with minimal impact or delay to customer services, systems, platforms, and/or business operations
You will need to have a strong understanding of customer and service support processes and methodologies, as well as experience working in a similar role. If you are a highly organized and efficient individual with excellent communication skills, please submit your application.
In addition to the above responsibilities, you will also need to have:
- Able to lead a team to deliver excellent customer support
- Must have experience with telco Industry specifically in OSS
- Display a proven track record in the management of service and customer support
- Exhibit demonstrable experience of working and influencing at peer levels
- Solid working knowledge of customer and service support processes and methodologies
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Technical Operations Manager
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Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full timeWe are looking for a talented individual to fill the position of Technical Operations Manager at Lingaro. As a key member of our team, you will oversee the smooth operation of our support engagements and provide technical guidance to our operations support team.Responsibilities:Team Management: Oversee a team of technical support specialists, providing...
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Technical Operations Manager
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Manila, National Capital Region, Philippines Essilor Shared Services Philippines Incorporated Full timeJob Overview:The Technical Operations Manager will be responsible for ensuring timely resolution of incidents and effective communication with stakeholders at Essilor Shared Services Philippines Incorporated.Key Accountabilities:Manage incidents, ensuring timely resolution and compliance with SLAs.Establish and maintain effective communication with IT and...
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Technical Operations Manager
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Manila, National Capital Region, Philippines Leighton Contractors ( Asia ) Limited Full timeThe Technical Operations Manager is responsible for maintaining the IT operations and infrastructure within Leighton Contractors (Asia) Limited's Philippines office and other site offices. The primary objective is to ensure the IT operations and infrastructure remain available and perform to the expectations of the business and users.Key...
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Technical Operations Manager
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Technical Operations Manager
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Manila, National Capital Region, Philippines SMARTPETRO INC Full timeJob DescriptionThe Technical Operations Manager is responsible for overseeing the day-to-day operations of the customer support team, ensuring high service quality and continuous process improvement. This role involves leading a team of 15-30 representatives who provide technical and customer service support to fuel stations.Key Responsibilities:Leadership &...
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Technical Operations Manager
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Manila, National Capital Region, Philippines Ll Oefentherapie Full timeJob Overview:As a Technical Operations Manager at Ll Oefentherapie, you will be responsible for leading a team of engineers to design, implement, and maintain our cloud infrastructure. Your expertise in technologies such as Kubernetes, Oracle Cloud Infrastructure, and Ansible will enable us to deliver scalable and efficient solutions to our customers.Your...
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Technical Support Representative
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Technical Operations Manager
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Manila, National Capital Region, Philippines Crescendo Digital Marketing Services Limited Co. Full timeWhat We OfferWe are seeking a highly skilled Technical Operations Manager to join our team at Crescendo Digital Marketing Services Limited Co.This role involves reviewing, verifying, and validating the software code developed in the project.Our ideal candidate will have 3-5 years of experience with CICD pipeline creation & maintenance [Github actions,...
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Technical Support Expert White
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Technical Operations Manager
3 days ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeAbout the Company: Manpower Philippines is at the forefront of the FinTech industry, creating innovative financial solutions for the nation. As a Technical Operations Manager, you'll play a vital role in delivering high-quality services to our customers.Your Role: You'll be responsible for implementing reconciliation scripts, code reviews, release planning,...
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Operations Material Analyst
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Manila, National Capital Region, Philippines Shell Business Operations - Manila Full timeJob SummaryThe Supply Chain Analyst – Materials Data Operations plays a crucial role in creating and maintaining accurate material master data in SAP, collaborating with cross-functional teams to achieve business objectives. This role requires strong technical skills, attention to detail, and excellent communication skills.Main Responsibilities:Create and...
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Director of Technical Operations
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Operational Excellence Manager
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Manila, National Capital Region, Philippines Shell Business Operations - Manila Full timeAbout UsShell Business Operations - Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe.Our MissionDrive excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement.Provide energy to sustain people's lives for more than...
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Technical Documentation Coordinator
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Manila, National Capital Region, Philippines Technical Education and Skills Development Authority Full timeJob Details:The Technical Education and Skills Development Authority (TESDA) is a government agency responsible for the development of technical education and skills training in the Philippines.We are seeking a highly skilled Administrative Officer I to join our team. This role involves providing administrative support to the office, ensuring the smooth...
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Financial Operations Coordinator
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Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAt Global Process Manager Inc., we are seeking a highly organized and detail-oriented individual to join our team as a Financial Operations Coordinator. The successful candidate will be responsible for ensuring the smooth operation of our financial processes, including reconciliations, expense reporting, and banking transactions.This is an excellent...
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Technical Operations Coordinator
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Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeAbout the JobThis role is for a mid-level IT professional who will assist in the management of our IT infrastructure and provide technical support to internal teams and external clients.Key Responsibilities:Assist in the management of our IT infrastructure.Provide technical support to internal teams and external clients.Configure and maintain operating...
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Vessel IT Operations Specialist
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Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAs a Vessel IT Project Manager at our company, you will be responsible for planning, managing, and controlling IT projects from our clients. This role requires strong communication and presentation skills, as well as high understanding of customer's needs and a service-oriented approach.About Us:We are a global service company providing integrated IT...
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Shipping Operations Expert
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Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeShipping Operations Expert Job DescriptionWe are seeking a Shipping Operations Expert to join our team at Global Process Manager Inc. The successful candidate will be responsible for overseeing the shipping operations of vessels, including their movement, cargo, and safety information.The primary role is to ensure the safe and efficient operation of vessels,...
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Technical Operations Manager
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Manila, National Capital Region, Philippines ACEN Shared Services, Inc. Full timeJob Summary:We are looking for an Enterprise IT Engineer to join our team at ACEN Shared Services, Inc. As a key member of our technical operations team, you will be responsible for designing, implementing, and maintaining our system and network infrastructure.Main Responsibilities:Implement and maintain system and network infrastructureManage user access,...
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Operations Technical Leader
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Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full timeAt Lingaro, we are seeking a highly skilled and experienced Databricks Support Specialist to join our team. In this role, you will play a pivotal part in ensuring the smooth operation of our support engagements.Key Responsibilities:Technical Guidance: Provide technical guidance and mentorship to the operations support team, ensuring they have the necessary...