
Online Presence Manager
1 day ago
Our team seeks a skilled professional to manage our online presence.
Key Responsibilities- Monitor and respond to reviews on review platforms and social media channels.
- Track and engage with relevant conversations on social media platforms.
- Draft responses to both positive and negative reviews.
- Escalate sensitive issues to leadership before responding.
- Generate reports on online trends and competitor activity.
- 2+ years of experience in online reputation management, social media, digital marketing, or community management.
- Exceptional English writing and communication skills.
- Strong problem-solving and conflict resolution abilities.
- Experience using ORM tools (Sprout Social, Brandwatch, Reputation.com, Meltwater).
We offer a talented team dedicated to success.
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Online Presence Manager
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