Customer Experience Coordinator

1 week ago


Manila, National Capital Region, Philippines Private Advertiser Full time
Food Service Management Position

Myx Foods Inc. is a fast-growing restaurant group that prides itself on delivering exceptional dining experiences. With a focus on using locally-sourced, high-quality ingredients, we offer a diverse menu of innovative and delicious dishes that cater to a wide range of tastes.

We are seeking an experienced Restaurant Floor Manager to join our dynamic team at our flagship location in Metro Manila. As the Restaurant Floor Manager, you will be responsible for overseeing the daily operations of our bustling restaurant, ensuring exceptional customer service and a seamless dining experience for our guests.

Key Responsibilities:

  • Manage and coordinate the front-of-house team, including servers, hosts, and bussers, to ensure efficient and friendly service
  • Monitor and maintain the overall cleanliness, ambiance, and presentation of the restaurant dining area
  • Handle customer inquiries, complaints, and feedback with tact and professionalism, ensuring prompt resolution
  • Enforce and maintain compliance with health, safety, and sanitation standards
  • Assist in inventory management, ordering supplies, and managing staff schedules
  • Collaborate with the kitchen team to ensure timely and accurate order fulfillment
  • Provide training and mentorship to the front-of-house team, fostering a positive and productive work environment


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