Remote Leadership Position

20 hours ago

Cavite City, Calabarzon, Philippines beBeeManager Full time $130,000 - $170,000
Job Title

This is a leadership position in our revenue operations organization. As a Business Operations Manager, you will oversee the day-to-day activities of your team and be responsible for achieving and exceeding internal KPIs.

You will serve as the point of contact supporting Enterprise Advocates, Loyalty Advocates, and Marketplace Partners with app questions during the sales cycle.

  • Maintain operational reporting and delivery of executive updates
  • Drive ongoing improvement of related processes and systems

In this role, you will work closely with other teams to support the sales cycle and handle internal escalations in a timely manner.

We are looking for someone who is highly proficient with Excel, including creating ad hoc formulas, and has a working knowledge of sales service desk tools.

This role requires strong interpersonal skills and the ability to work/influence across organizational boundaries.

About This Role

We are seeking a motivated and experienced individual to lead a team of App Commercial Desk Specialists.

Responsibilities
  • Define, establish, measure, and report on metrics to analyze the internal efficiency, including SLAs and support volumes
  • Partner with content managers and business process analysts for the creation and maintenance of the process documentation for the App Commercial Desk
  • Train and onboard new App Desk Sales Specialists

In return, we offer a wide range of perks and benefits designed to support you, your family, and to help you engage with your local community.

Benefits

Our mission is to support the global field sales teams and external Marketplace vendors with urgency, transparency, and accuracy.

We're passionate about helping them scale and achieve their goals because their success is our success.

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