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Customer Service Representative

2 weeks ago

Cebu City, Central Visayas, Philippines Neksjob Full time

**Job Overview:**

Neksjob is seeking a skilled Customer Service Representative to handle concerns and complaints regarding goods and services. As part of our team, you will assist consumers with returns, upgrades, and purchases, while also providing guidance and technical support.

**Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Assist customers with returns, exchanges, and refunds
  • Provide product information and answer questions about features and benefits
  • Offer guidance on products and services to help customers make informed purchasing decisions

**Requirements:

  • High School Diploma or equivalent required
  • Good to excellent English communication skills
  • Ability to work in a fast-paced environment and multitask effectively

**Why Work for Neksjob?

We offer exciting performance bonuses and account-specific allowances, as well as comprehensive healthcare benefits. Our company culture values career advancement opportunities and promotes within the organization.