Customer Service Representative

3 days ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

At Neksjob Corporation, we're looking for skilled Customer Service Representatives to join our team. If you have a passion for helping others and are eager to provide top-notch service, this could be the perfect opportunity for you.

About Us

Neksjob Corporation is a dynamic company dedicated to delivering exceptional customer experiences. Our Call Center Agents play a crucial role in ensuring that our customers receive the best possible support.

We're committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. As a Customer Service Representative, you'll be part of a talented team that's passionate about making a difference.

Job Description

We're seeking individuals who possess excellent communication skills, a strong customer-centric approach, and the ability to work effectively in a fast-paced environment. As a Customer Service Representative, you'll be responsible for:

  • Handling customer inquiries and resolving issues in a professional and courteous manner
  • Providing product information and guidance to customers
  • Assisting with returns, upgrades, and purchases
  • Offering technical support and troubleshooting services
Qualifications

To succeed in this role, you'll need:

  • Excellent communication skills, both verbal and written
  • Good customer service orientation
  • Good communication and interpersonal skills
  • Good analytical skills
  • Knowledgeable in MS Office and Internet browsing
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promote within the company
  • Comprehensive healthcare benefits


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