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Customer Experience Coordinator

1 week ago

Lipa City, Calabarzon, Philippines SM Retail Full time

Our Company

SM Retail is a leading retail chain in the Philippines, committed to creating unforgettable shopping experiences for our customers. We value our employees as the key to our success and strive to create a collaborative environment where innovation and growth thrive.

We are seeking a talented Selling Supervisor to join our team at SM Retail in Lipa. This exciting opportunity involves managing day-to-day sales operations, developing a skilled sales team, and delivering exceptional customer experiences through effective communication.

  • A strong analytical mindset and team management abilities
  • Excellent customer service and communication skills
  • Training experience
  • Effective leadership and organizational skills
  • Prior experience in a retail environment is highly valued
  • A Bachelor's degree in Business Administration or related field

Responsibilities:

- Develop a high-performing sales team through effective coaching and training

- Foster a culture of excellent customer service

- Drive sales growth through effective stakeholder collaboration

  • Strong analytical and problem-solving skills
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced retail environment