Retail Store Manager Position

2 weeks ago


Manila, National Capital Region, Philippines MSM-HK TELECOM TECHNOLOGY Full time
Job Title: Store Head

We are seeking an experienced and customer-focused store head to oversee daily operations at our retail store. The successful candidate will be responsible for maintaining high operational standards, supervising sales teams, and developing strategies to improve customer satisfaction and meet sales targets.

Key Responsibilities:
  • Provide exceptional customer service to ensure high levels of customer satisfaction.
  • Motivate the sales team to achieve sales objectives through training, mentoring, and coaching.
  • Create business strategies to attract new customers, increase store traffic, and enhance profitability.
  • Train and oversee new staff members.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and implement promotional materials and in-store displays.
  • Analyze sales trends, customer requirements, and profits to make informed decisions.
  • Manage store administration duties, including budgeting and financial record-keeping.
  • Monitor inventory levels and order necessary items.
Required Skills and Qualifications:
  • Bachelor's degree in Business or related field.
  • Leadership or management training programs.
  • Customer service certifications.
  • Previous experience as an assistant store manager or department manager.
  • Strong communication and interpersonal skills.
  • Problem-solving and decision-making abilities.
  • Proficiency in retail management software or point-of-sale systems.
  • Adaptability and ability to work in high-pressure environments.

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