Customer Service Professional

2 weeks ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time
Nityo Infotech Job Opening:

Are you a motivated and detail-oriented individual with strong communication skills?
We are seeking a Customer Service Representative to join our team at Nityo Infotech in Eastwood Libis, Quezon City. This is a permanent night shift position offering a competitive salary of 19,000 PHP.

About the Role:
In this role, you will be responsible for providing exceptional customer service via online channels. You will be handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. As a CSR, you will be the first point of contact for our customers, so excellent communication skills are essential.

Responsibilities:
- Handle customer inquiries and concerns via online channels
- Resolve customer complaints and issues efficiently and effectively
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer issues

Requirements:
- Bachelor's degree in any field
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Excellent problem-solving and analytical skills
- Proficiency in using online communication tools

What We Offer:
- Competitive salary of 19,000 PHP
- Hybrid work setup (3 days onsite)
- Permanent night shift schedule
- Opportunities for growth and development within the company

How to Apply:
If you are a motivated and detail-oriented individual with a passion for customer service, please submit your application.

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