Customer Support Representative with Porting Expertise

2 weeks ago

Barcelona, Philippines beBeeSupport Full time ₱1,800,000 - ₱2,500,000
Job Overview

We are seeking an experienced and skilled customer support representative to join our team as a porting expert. In this role, you will be responsible for providing exceptional support to customers navigating complex porting procedures.

Key Responsibilities
  • Become proficient in all aspects of back-office porting operations, ensuring accuracy and efficiency.
  • Handle repetitive data entry tasks with meticulous attention to detail and organization.
  • Troubleshoot and resolve porting-related issues, approaching problems from multiple perspectives when needed.
  • Communicate complex technical processes to customers in a clear and concise manner.
Requirements
  • Experience: 1–2 years of related experience, preferably handling porting tasks or similar responsibilities.
  • Previous experience in customer support or a similar role is required.
  • Exceptional attention to detail and accuracy.
  • Ability to perform repetitive tasks while maintaining focus and consistency.
  • Strong problem-solving skills and a solution-oriented mindset.
Benefits

As a member of our remote team, you will enjoy the flexibility of working from home while benefiting from the support and resources of an established organization. We prioritize building strong relationships between team members to ensure successful online work.

About Us

We value employees who are confident communicators, empathetic listeners, and adaptable problem solvers. If you are a natural fit for this role, we encourage you to apply.

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