Online Presence Enhancement Specialist

7 days ago


Rizal, Philippines beBeeReputation Full time $60,000 - $80,000
Job Opportunity

This role is centered around amplifying an organization's online presence across various platforms, ensuring a consistent and professional brand voice. Key responsibilities include monitoring and responding to online reviews, tracking social media conversations, drafting responses, and generating reports.

Main Responsibilities:
  1. Monitor and engage with online reviews on Google, BBB, Trustpilot, Glassdoor, Yelp, etc.
  2. Track relevant conversations on Reddit, Twitter, LinkedIn, and other social platforms.
  3. Draft professional responses to both positive and negative reviews.
  4. Escalate sensitive issues to leadership before responding.
  5. Generate weekly and monthly reports on online sentiment and competitor activity.
Requirements and Qualifications
  • 2+ years of experience in online reputation management, social media, digital marketing, or community management.
  • Exceptional English writing and communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using monitoring/ORM tools like Sprout Social, Brandwatch, or Meltwater.


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