Transformation Specialist

Job Overview:

• We are seeking a skilled professional to lead product development and business enhancement from conception to launch and beyond, focusing on process strategy, leadership, and platform/feature enhancement.

• Process Strategy: Own and lead strategic planning projects for Engineering and Business, including third-party integrations, marketplace growth, eCommerce technology, and business projects such as General Ledger replacements and department tool enhancements.
• Process Leadership: Develop and lead business projects across the company, ensuring effective collaboration and communication among team members.
• Platform & Feature Enhancement: Act as a change agent to streamline and automate processes, and continuously improve platform and toolset features, driving innovation and efficiency.

• Stakeholder Engagement & Requirements Gathering: Facilitate discussions with internal and external stakeholders to gather product requirements and feedback, ensuring the Engineering team receives sufficient detail on business needs.
• Product Definition & Prioritization: Capture high-level product requirements and translate into detailed, actionable tasks, prioritizing based on LOE and/or ROI with respect to corporate goals.
• Business Solutions: Collaborate with Business Departments to design and develop technology-based process improvements to drive automation, enhancing operational efficiency.

• Business & Technology Workflow Enhancement: Understand business and technology workflows to improve project outcomes and operational efficiency, identifying areas for improvement.
• Project Facilitation & Completion: Facilitate effective project completion across stakeholders from technology teams to business functions, ensuring timely delivery.
• Conflict Resolution & Roadblock Management: Identify and resolve conflicts, priorities, and roadblocks to enable the team to achieve goals, promoting a collaborative environment.
• Technical Understanding & Advocacy: Work with the business to understand the platform, its integrations and features, and bridge technical capabilities with business needs, driving alignment.
• Business Re-engineering & Automation: Manage technology development efforts while supporting business re-engineering, automation, and continuous improvement initiatives, driving innovation.

• Education & Experience: Bachelor's degree (or equivalent practical experience) and at least 5 years of related PM experience, ideally with eCommerce knowledge, demonstrating expertise in process strategy and leadership.
• eCommerce Platform Expertise: Strong understanding of eCommerce platforms, ERP systems, Warehouse Management Systems (WMS), Databases (SQL Server and MySQL), and reporting platforms (Cognos and MS SSRS).
• Product Documentation: Ability to document product requirements with sufficient knowledge and clarity for technical teams, ensuring effective communication.
• Requirements Analysis: Experience performing thorough requirements analysis through independent research and testing methodologies, ensuring accuracy and completeness.
• Project Management Tools: Proficiency with Jira, Asana, Monday.com, or similar PM tools, leveraging technology to drive efficiency.
• Methodology Acumen: Knowledge of SDLC, Agile, Scrum, Kanban, GAP Analysis, SWOT, and related methodologies, applying best practices.
• Communication Skills: Excellent verbal and written communication, able to articulate complex concepts to business audiences, building trust.
• Problem-Solving: Strong analytical and proactive problem-solving skills, driving innovative solutions.
• Collaboration: Ability to work effectively in a dynamic team environment, fostering collaboration and open communication.
• Strategic Mindset: Willingness to challenge status quo and contribute innovative ideas, driving business growth.
• Client-Facing Experience: Direct client-facing experience is desirable but not mandatory, demonstrating adaptability.