
SAP Business One Technical Support Specialist
3 hours ago
Our organization is seeking a skilled Technical Support Specialist to join our team.
Responsibilities- Provide remote technical support to users via phone, email, or ticketing system.
- Diagnose and analyze user-reported implementation, configuration, and functionality issues related to SAP Business One.
- Troubleshoot and resolve technical problems, including system errors, performance issues, and data discrepancies.
- Collaborate with users to understand their requirements and provide effective solutions or workarounds.
- Document all support activities, including issue details, solutions provided, and troubleshooting steps.
- Assist with user training and onboarding activities related to SAP Business One usage and best practices.
- Bachelor's degree in Accounting or Computer Science, Information Technology, or relevant courses.
- Thorough knowledge of SAP Business One functionality, modules, and configurations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and prioritize tasks effectively.
- Willingness to work onsite.
- Entry-level position
- Full-time employment
- Information Technology role
- IT Services
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