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Employee Engagement Expert

1 week ago

Taguig, National Capital Region, Philippines Unilever Brazil Full time
Requirements and Qualifications
  1. Bachelor's degree in Human Resources, Business Administration, or a related field is advantageous.
  2. Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context.
  3. Understanding of HR processes and policy with experience working in regional or multi-country operations is desirable.
  4. Knowledge of HR processes and best practices.
  5. Excellent written communication skills, with the ability to provide clear and concise information real-time.
  6. Strong problem-solving abilities and a customer-centric mindset.
  7. Proficiency in using live chat/case management platforms and HR information systems (Workday and ServiceNow would be advantageous).
  8. Ability to multitask and prioritize effectively in a fast-paced environment.