Community Building Specialist

14 hours ago


Pasay, National Capital Region, Philippines beBeeCommunity Full time $80,000 - $120,000

Job OverviewThe Community Engagement Manager plays a pivotal role in fostering engagement communication strategies to promote the DataForce community and serving as a stakeholder for both community member experience and business needs related to satisfaction, consolidation, and growth.

Key Responsibilities:
  • Promote adaptable communication strategies to lead, coordinate, and monitor community interactions.
  • Liaise with technology development, delivery, and marketing departments as community stakeholder to provide requirements and follow-up on deliveries.
  • Cultivate community member expectations while actively enhancing the community experience.
  • Implement sourcing strategy to reach project targets based on past data and research.
  • Analyze root causes of community escalations and propose corrective actions.
  • Develop materials for presentations regarding community insights for internal and external customers.
  • Establish strategies for building and maintaining a large, engaged community.
  • Collaborate closely with cross-functional teams to identify and manage goals.
  • Support newcomers during the onboarding process and serve as a point of contact for all community engagement processes.
  • Track relevant community KPIs.
  • Organize community satisfaction surveys, converting results into actionable insights.


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