Current jobs related to Order Resolution Coordinator - Manila, National Capital Region - Private Advertiser

  • Order Management Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines SC Johnson Full time

    As a proactive Order Management Coordinator, you will play a vital role in ensuring seamless customer order fulfillment at SC Johnson. Your primary responsibility will be to proactively manage customer orders, anticipating and resolving any issues related to order completion.About the RoleThis position requires strong organizational and communication skills,...

  • Order Inquiry Coordinator

    7 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as an Order Inquiry Coordinator. This role involves managing multiple claims simultaneously and ensuring timely resolution.Main Responsibilities:Manage and prioritize multiple claims.Communicate effectively with customers and internal teams.Analyze data to identify...

  • Logistics Purchase Order Coordinator

    1 week ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job Description">We are seeking a highly skilled Logistics Purchase Order Coordinator to join our team. In this role, you will be responsible for managing the supplier-side purchase order (PO) process, ensuring confirmation of receipt, timely release, expediting, and coordinating deliveries to meet contractual deadlines with efficiency.">Duties and...

  • Technical Order Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines Pax8 Full time

    As a Provisioning Specialist at Pax8, you will play a critical role in ensuring seamless order delivery and communication with our partners. This is an excellent opportunity to grow your skills and knowledge in a dynamic environment.Essential Responsibilities:Communicate effectively with stakeholders on delay reasons and expected resolution times.Identify...

  • Order Fulfillment Coordinator

    3 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About the Role: We are seeking a highly motivated and detail-oriented Order Fulfillment Coordinator to join our team. As a key member of our order fulfillment team, you will be responsible for coordinating the preparation and shipment of products to customers.Key Responsibilities:Coordinate the preparation and shipment of orders.Verify the accuracy of orders...

  • Order Fulfillment Coordinator

    6 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Role Summary: As an Order Management Specialist, you will be responsible for managing customer orders from initiation to completion. This includes coordinating with various teams, maintaining accurate records, and delivering exceptional customer service.Main Responsibilities:Process customer purchase orders accurately and efficiently.Verify order details,...

  • Order Fulfillment Coordinator

    7 days ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    About the RoleWe are looking for a highly motivated and organized individual to fill the position of Order Fulfillment Coordinator.In this role, you will assist in the preparation and processing of orders for shipment, maintain cleanliness and order in the warehouse, and utilize equipment such as forklifts and pallet jacks safely.Key Responsibilities:Assist...

  • Order Processing Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    Job OverviewWe are looking for a skilled and detail-oriented professional to join our team as a Customer Service Coordinator. This role plays a key part in ensuring smooth order fulfillment by supporting sales, project management, and accounting teams.The successful candidate will be responsible for processing and tracking orders, coordinating with vendors,...

  • Order Management Specialist-Manila

    6 days ago

    Manila, National Capital Region, Philippines Eastman Industrial Supply Inc. Full time

    The Order Management Specialist ensures the seamless processing of customer orders from initiation to completion. This role involves coordinating with various teams, maintaining accurate records, and delivering excellent customer service to ensure timely and accurate order fulfillment.Order Processing:Review and process customer purchase orders accurately...

  • Client Resolution Expert

    1 day ago

    Manila, National Capital Region, Philippines beBee Careers Full time

    We are looking for a Client Resolution Expert to join our team! As the primary point of contact for our customers' inquiries, you will be responsible for providing prompt resolutions to customer issues and an overall positive customer experience.About the Role:This position is responsible for fully supporting customers throughout the quote to invoice...

Order Resolution Coordinator

3 weeks ago

Manila, National Capital Region, Philippines Private Advertiser Full time

Job Summary

">

We are seeking an experienced Order Management Representative to join our team in Ortigas, Pasig City.

">

This role involves actively contributing to an efficient and productive order management team, delivering world-class customer service through various communication channels such as digital, telephone, email, live chat, etc.

">

Key Responsibilities

">
  • ">
  • Provide advice and solutions on customer enquiries relating to pre-orders via email, telephone, live chat, instant messaging, etc.">
  • Create and optimize request tickets for own processing and enquiry transparency via internal operating system">
  • Follow up on pre-defined customer interactions within set SLA">
  • Convert official quotations to order and ensure accuracy of data input">
  • Contact customers or internal stakeholders to resolve missing order data at the time of entry to ensure accuracy of executable orders">
  • Support customer order follow-up enquiries, relating to confirmation, delivery status advice, proof of deliveries, etc">
  • Create, delete, and maintain customer contact data within the operating system">
">

Requirements

">
  • ">
  • Ideally Associate or Bachelors degree in customer services or engineering">
  • Good knowledge and proven experience in order management, customer service, relevant administrative experience, organizational skills & accountability with the customer">
  • Proficient in MS Office Application">
  • Good communication and networking skills together with the ability to build strong and trusting relationships with both internal and external stakeholders">
  • Proficient in written and spoken Mandarin & English language">