Customer Service Representative

4 weeks ago


Baguio City, Cordillera, Philippines Neksjob Full time
Job Overview
Neksjob is seeking a Customer Service Representative to join our team in Baguio. As a key member of our site-based operations, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional service.

About the Role
We offer a competitive salary of up to 22k per month, making this an attractive opportunity for those looking to grow their career in the call center industry. With a strong focus on employee development, you will receive paid training from day one and have access to ongoing opportunities for growth and advancement.

Duties and Responsibilities
- Respond to incoming customer calls and emails in a timely and professional manner
- Resolve customer complaints and concerns through active listening and effective problem-solving
- Collaborate with colleagues to achieve team goals and objectives

Qualifications
- High school graduate or senior high graduate (new curriculum)
- At least 6-11 months of call center experience (international voice)
- Excellent communication and interpersonal skills
- Willingness to work on-site in Baguio

Benefits
- Competitive salary of up to 22k per month
- Paid training from day one
- Opportunities for career growth and advancement
- Fun and dynamic team environment

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