Senior Manager
3 days ago
We are a dynamic organization dedicated to providing exceptional care and services to our customers. Our team is committed to delivering high-quality solutions that meet the evolving needs of the healthcare industry.
Job Summary:
This role involves leading the development and implementation of strategies to drive customer satisfaction and retention. You will be responsible for managing account EBITDA and P&L margins, as well as monitoring project progress and identifying areas for improvement.
Responsibilities:
- Delivery towards customer in liaison with Process Head
- Meeting customer expectations and targets in terms of Contractual obligations.
- Productivity /efficiency metrics proposals, implementation and follow-up
- Administrative aspects including reporting, business reviews etc.
- Development & implementation of strategies to ensure customer satisfaction & retention
Qualifications:
- Excellent decision-making skills.
- Experienced in setting goals and driving objectives
- Demonstrated ability to develop and implement process enhancements including technology and performance.
About Our Company:
BEST CAREERS AND OPPORTUNITIES is a renowned provider of healthcare solutions.
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