Online Order Management Coordinator
4 days ago
As a Virtual Assistant at RemoteVA, you will play a critical role in delivering exceptional customer service and ensuring seamless order fulfillment experiences for our customers. If you have a passion for helping others and are skilled in ecommerce and order management systems, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Customer Service: Respond to customer inquiries via email, chat, and phone.
- Order Processing: Process customer orders accurately and efficiently using our ecommerce platform.
- Inventory Management: Monitor inventory levels and coordinate with the warehouse team to ensure stock availability.
- Order Discrepancy Resolution: Resolve order discrepancies, shipping issues, and returns in a timely manner.
- Communication: Provide customers with updates on order status and shipment tracking.
- Education: High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or related field preferred.
- Experience: Minimum of 2 years of experience in customer service, preferably in an ecommerce or retail environment.
- Technical Skills: Strong understanding of order management systems and ecommerce platforms.
- Soft Skills: Excellent communication and problem-solving skills.
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Order Management Coordinator
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Order Processing and Logistics Coordinator
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Logistics Operations Specialist
5 days ago
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