Account Growth Associate

6 days ago


Manila, National Capital Region, Philippines Booth and Partners Full time

About Booth and Partners:

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.

The impact you will have:

As an Account Management Sales Support professional, you will shape your career and professional brand in the technology field. Starting with the meaningful networks and relationships you will build; this role will also expose you to a wide range of technologies and solutions. Along with the solid foundation of a powerful corporate culture, you will be given opportunities to learn and grow while supporting a variety of diverse customer portfolios.

Key responsibilities include:

  • Responsible for supporting the day-to-day Account Management activities of our customers while their primary Account Management team is unavailable
  • Partner and support Field Account Executives to deliver an exceptional customer experience
  • Assist with researching and fulfilling quote requests, providing reporting, helping manage a customer's annuity business, providing post-sales support
  • Assist with contributing to, and managing, our sales pipeline to assure fiscal growth and visibility
  • Help customers choose from multiple contracts and purchasing options
  • Look for cross-sell/upsell opportunities for our customers
  • Maintain business continuity for customers
  • Build strong relationships with sales reps, vendors, customers, and other co-workers

You will bring:

  • You will have 1 to 3 years of customer service experience, such as B2B sales, retail, or account management
  • Proficient in MS Office tools: Outlook, Word, Excel, PowerPoint
  • Experience in the IT industry is an asset
  • Experience with understanding Microsoft licensing programs is an asset
  • Analytical and strategic, finding unique approaches to solving problems
  • Passion for learning the ever-changing world of enterprise technology
  • Requirement to follow a USA or CAN holiday schedule


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