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Process Improvement Leader

1 week ago


Quezon City, National Capital Region, Philippines Manulife Full time

We are seeking a highly experienced Process Improvement Leader to join our Operational Excellence team at MBPS. In this role, you will be responsible for partnering with stakeholders to achieve their desired business outcomes through successful change initiatives and ensuring the successful adoption of new processes, technologies, or structures.

The ideal candidate will have 3-5 years of experience in change management consulting or a related field and a strong understanding of change management methodologies and frameworks. They will also possess excellent communication, interpersonal, and relationship-building skills, as well as analytical and problem-solving skills with proficiency in change management software and tools.

About the Role:

We're looking for a Process Improvement Leader who can work closely with the Change Management Lead to assess stakeholder change impact and develop tailored change management plans to support successful transitions.

Key Responsibilities:

  • Partner with stakeholders to achieve their desired business outcomes through successful change initiatives.
  • Assess stakeholder change impact and identify potential risks or resistance factors.
  • Develop and implement tailored change management plans to support successful transitions.

Requirements:

  • 3-5 years of experience in change management consulting or a related field.
  • Strong understanding of change management methodologies and frameworks.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Analytical and problem-solving skills with proficiency in change management software and tools.