Remote Customer Support Representative

1 week ago


Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time $40,000 - $80,000

**Job Description:**

MCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We're seeking an enthusiastic customer service professional to support a range of customer service initiatives for a diverse portfolio of well-known clients. In this role, you'll assist customers with inquiries and provide excellent service. This is a wonderful opportunity to contribute to high-impact projects with some of the world's most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
,

  • Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time ₱1,800,000 - ₱2,500,000

    Delivering Exceptional Customer ExperiencesWe excel in providing innovative solutions to our clients.Job OverviewWe are seeking dedicated customer support professionals to join our remote team. This role involves offering exceptional customer service during night shifts. As a customer support representative, you will handle customer inquiries, resolve...


  • Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Customer Service Representative PositionWe are seeking a highly skilled and customer-focused individual to handle incoming calls, resolve issues efficiently, and provide exceptional service.The ideal candidate will possess previous call center experience, strong communication skills, and the ability to work in a fast-paced environment. Proficiency in English...


  • Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱1,000,000 - ₱1,200,000

    Remote Customer Service RepresentativeWe are seeking highly motivated and dedicated professionals to fill the role of Remote Customer Service Representative. In this position, you will handle incoming customer inquiries, proactively engage with existing customers, and promote new products and services while delivering exceptional customer service.Main...


  • Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time $32,000 - $40,000

    Customer Service RepresentativeThis is a remote position where you will be responsible for responding to customers via chat, email, or phone in a professional and friendly manner. You will handle inquiries related to product information, order tracking, returns, and account concerns using industry-leading tools to manage tickets and provide fast, accurate...


  • Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱30,000 - ₱45,000

    Remote Customer Service RoleWe are seeking a customer-focused professional to join our team as a Remote Customer Service Representative.This role requires the ability to interact with customers in a helpful and empathetic manner, providing solutions to their inquiries and concerns.The ideal candidate will possess strong communication skills, be...


  • Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱180,000 - ₱270,000

    Job Title: Customer Service Advisor - Homecoming - Work at Home 2025This role involves interacting with customers via various channels to provide support and resolve routine issues. The customer service advisor will work remotely from home and be responsible for ensuring service quality meets contractual requirements.


  • Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱28,000 - ₱36,000

    Job Title: Customer Service RepresentativeThis is a full-time position that requires fluency in English, quick thinking, clear and efficient communication, and a pleasant demeanor.Answer inbound customer calls professionally and pleasantlyAssist customers with placing orders via phoneProvide product information and help customers select the right itemsHandle...


  • Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱60,000 - ₱85,000

    Customer Support Role OverviewWe are seeking a highly skilled and experienced customer support agent to join our team. As a remote worker, you will be responsible for providing exceptional customer service via chat, email, or phone.About the PositionThis is a challenging and rewarding role that requires strong communication skills, attention to detail, and...


  • Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱1,000,000 - ₱1,200,000

    Job OpportunityWe are seeking enthusiastic and customer-focused individuals to join our remote team as Call Center Representatives.Main Responsibilities:Providing exceptional customer service through inbound and outbound calls for a diverse range of clients.Solving customer inquiries and resolving issues in a timely and professional manner.Collaborating with...


  • Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,200,000

    We are seeking a highly skilled Remote Customer Service Representative to join our dynamic and rapidly growing team.Job Description:The successful candidate will be responsible for providing exceptional customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally. They will also assist the claims...