IT Infrastructure Support Specialist
1 week ago
eData Services Philippines Inc. is seeking a highly skilled IT Infrastructure Support Specialist to join our team.
Job Summary:The successful candidate will be responsible for providing support in installing, configuring, tuning, troubleshooting, and updating of Network, Voice, and Helpdesk System Infrastructure.
Key Responsibilities:
- Perform installation, maintenance, and support of network, voice, and systems infrastructure.
- Troubleshoot assigned systems and network problems in a timely fashion.
- Assist users in resolving network, internet, and email problems and/or concerns.
- Provide documentation and/or checklists as required in support of IT services.
- Coordinate with third-party service providers and suppliers.
Required Qualifications:
- College Degree in Computer Engineering, Computer Science, or related field.
- Knowledgeable on Network and PC Maintenance, Systems and Network Administration, Disaster Recovery Planning, VOIP, and Ticketing System.
Other Skills:
- Customer Relations skills with helpdesk experience.
- Interpersonal skills with the ability to work in a team environment.
- Excellent English grammar, oral, and written communication skills.
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