IT Infrastructure Support Specialist

1 week ago


Taguig, National Capital Region, Philippines eData Services Philippines Inc. Full time

eData Services Philippines Inc. is seeking a highly skilled IT Infrastructure Support Specialist to join our team.

Job Summary:

The successful candidate will be responsible for providing support in installing, configuring, tuning, troubleshooting, and updating of Network, Voice, and Helpdesk System Infrastructure.

Key Responsibilities:

  • Perform installation, maintenance, and support of network, voice, and systems infrastructure.
  • Troubleshoot assigned systems and network problems in a timely fashion.
  • Assist users in resolving network, internet, and email problems and/or concerns.
  • Provide documentation and/or checklists as required in support of IT services.
  • Coordinate with third-party service providers and suppliers.

Required Qualifications:

  • College Degree in Computer Engineering, Computer Science, or related field.
  • Knowledgeable on Network and PC Maintenance, Systems and Network Administration, Disaster Recovery Planning, VOIP, and Ticketing System.

Other Skills:

  • Customer Relations skills with helpdesk experience.
  • Interpersonal skills with the ability to work in a team environment.
  • Excellent English grammar, oral, and written communication skills.


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