Client Partnership Manager

2 days ago

Antipolo City, Calabarzon, Philippines beBeeGrowth Full time ₱380,000 - ₱420,000
Client Partnership Manager Job Description

Are you passionate about developing others and seeing them succeed?

We are seeking an exceptional Client Partnership Manager to join our team. This is a unique opportunity to be at the forefront of revolutionizing virtual assistance services.

As a Client Partnership Manager, you will play a key role in leading direct video interactions with international clients, coaching and developing a high-performing team of virtual assistants, shaping the future of our proprietary software through hands-on testing, building lasting partnerships with clients across global markets, and creating pathways for assistant growth and development.

This is perfect for someone who thrives on direct client interaction, loves developing others, and gets excited about being part of cutting-edge technology development.

The Impact You'll Make:
  • Lead engaging video calls with international clients.
  • Guide new clients and assistants through smooth onboarding experiences.
  • Handle support matters with a solutions-first approach.
  • Turn client feedback into actionable improvements.
  • Build strong, lasting client relationships through proactive communication.
Team Development Mastery
  • Coach assistants to deliver exceptional services.
  • Create personalized growth plans for team members.
  • Foster a culture of knowledge sharing and innovation.
  • Track and celebrate performance wins.
  • Turn challenges into learning opportunities.
Tech & Innovation Leadership
  • Test-drive new features in our proprietary software.
  • Provide strategic feedback for product enhancement.
  • Create and optimize standard operating procedures.
  • Pioneer new ways of delivering value to clients.
Skills, Knowledge and Expertise

We're looking for someone with:

  • 1-2 years of leadership experience in BPO/customer service environment.
  • 1-2 years of client-facing account management experience.
  • Proven track record in team development and coaching.
  • Strong English communication skills (written and verbal).
  • Experience in performance management and metrics tracking.
  • Background in virtual team management (preferred).
Benefits
  • Work-from-home setup: Fully remote position with required home office setup.
  • Salary range: Competitive salary.
  • Full training and onboarding support.
  • Opportunities for career growth and development.

Application Process:

  1. Complete pre-qualifying questions.
  2. Interview with Recruiting Team.
  3. Final interview with Operations Team.
  4. Receive job offer.
  5. Begin training program.

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