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Team Operations Manager

1 week ago

Makati City, National Capital Region, Philippines ENGIE Impact Full time
Responsibilities

The Operations Supervisor plays a critical role in driving business process improvement through participation and leadership in key projects and initiatives. This position requires strong analytical and problem-solving skills, with the ability to identify opportunities for process improvements and recommend changes as appropriate.

The successful candidate will have a minimum of 2 years of leadership experience, with a strong understanding of operations and processes. They will be accountable for the operational effectiveness of multiple processes and non-exempt level roles, ensuring that client expectations are met through ongoing communication.

Key responsibilities include:

  • Participating in BPI projects and implementing process improvements
  • Identifying opportunities for process improvements and recommending changes
  • Communicating goals and managing workload through daily huddles and whiteboard numbers