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SAP Support Specialist

2 weeks ago


Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time
Job Overview:

Hunter's Hub Incorporated is seeking a highly skilled SAP Applications Support professional to join our team. As a key member of our support staff, you will be responsible for providing technical expertise and assistance to end customers in resolving application-related issues.

About the Role:

We are looking for an experienced IT professional with a strong background in SAP applications to fill this critical role. The ideal candidate will have a proven track record of analyzing and troubleshooting complex system issues, as well as providing exceptional customer service. Your expertise in specific technology platforms and business domains will enable you to effectively support our clients' needs. In this position, you will work closely with your Domain Lead to ensure that all incidents and problems are resolved efficiently and effectively.

Main Responsibilities:

This role encompasses several key areas: Incident Management, Problem Management, Change Management, Administrative tasks, Teamwork, Learning and Development, and Performance of other tasks as assigned. Your primary responsibilities will include:
  • Analyzing and investigating incidents received from L1s
  • Determining root causes and implementing corrective actions
  • Working with your Domain Lead to identify and report potential problems
  • Collaborating with other team members to ensure continuity of service
  • Staying up-to-date on current technology, systems information, and relevant changes


What We Offer:

In addition to the opportunity to work with a dynamic and innovative company like Hunter's Hub Incorporated, we also offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.