Manager of Quality and Training Services

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

**Company Overview**Outsourced Quality Assured Services Inc. is a dynamic organization that relies on skilled professionals to deliver top-notch training services.

We are seeking a highly skilled Quality and Training Director to lead our team in delivering exceptional quality management services. The ideal candidate will have a proven track record in managing end-to-end quality frameworks, developing operational strategies, and spearheading quality-related discussions with clients.Key Responsibilities:Develop and...

Our TeamAt Outsourced Quality Assured Services, we pride ourselves on our collaborative and dynamic team culture. Our team members are passionate about delivering high-quality services to our clients and are committed to ongoing learning and professional development.About the RoleWe are seeking an experienced Tax Accountant to join our team. The successful...

Chubb Mandaluyong, National Capital Region, PhilippinesTraining And Quality ManagerRole Purpose:This role oversees the entire Quality Assurance and Training support pillars and all the activities pertaining to the activities below.The Training & Quality Manager role includes (but is not limited to):Create, define, embed, and own the end-to-end Quality +...

Responsibilities:Monitor the training email address and assist employees who are having issues getting a training to close out.Set up all employees with access to Veseris PestWeb Training so it's accessible to every field personnel in the organization.Review the list of terminated employees every Friday and ensure they are deleted from Veseris PestWeb,...

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from LJMB TrainingeLearning Producer | Empowering Filipino SMEs to Create Engaging Online CoursesIMPORTANT:Please apply through this form --> tinyurl.com/ljmbapplynowResponsibilities:Conduct of needs analysis in client...

Job Title: Training Experience ManagerAbout the Job:We are seeking a skilled Training Experience Manager to lead the development and implementation of our training programs. As a key member of our team, you will be responsible for creating engaging learning experiences that meet the needs of our employees.Key Responsibilities:Design and develop training...

**Key Responsibilities**This exciting opportunity involves monitoring the training email address, assisting employees with training issues, setting up access to Veseris PestWeb Training, reviewing terminated employee lists, and uploading trainings in ADP.

About the JobWe are looking for a dynamic Organizational Development and Training Lead to join our team at LJMB Training.This role will involve working closely with clients to identify their training needs and develop solutions that meet those needs.You will be responsible for designing and delivering training programs, including developing training...

About the RoleLJMB Training is looking for a highly motivated and experienced Professional Training and Development Expert to join our team.This role will involve working closely with clients to understand their training needs and develop programs that meet those needs.You will be responsible for designing and delivering training programs, including...

Job Description:The Service Quality Manager will oversee the delivery of high-quality services to new businesses, ensuring timely and efficient service provision. This role involves managing technical specialists, directing employees on daily tasks, and developing policies to enhance productivity and quality.Key Responsibilities:Ensure quality & on-time...

About the RoleWe are seeking an experienced Training and Quality Analyst to join our team at Reed Elsevier Philippines. The ideal candidate will have a strong background in training and quality assurance, with excellent analytical and organizational skills.The Training and Quality Analyst will be responsible for leading the definition, implementation, and...

Job DescriptionThe Training & Quality Analyst is responsible for leading the definition, implementation, and integration of best-in-class training and quality methodology and framework in support of various Business Unit Operations.This position will work closely with the Business Unit's Operations team members to implement transactional audit, sampling...

The Training & Quality Analyst is responsible for leading the definition, implementation, and integration of best-in-class training and quality methodology and framework in support of the various Business Unit Operations.This position will work closely with the Business Unit's Operations team members to implement transactional audit, sampling methodologies,...

Job Summary: The Quality Manager will oversee the quality assurance programs within our corporate travel contact center. This role involves establishing standards for customer interactions, implementing monitoring programs, and designing training initiatives to enhance service quality. The Quality Manager will work closely with various departments to ensure...

We are seeking an experienced professional to lead our Quality Assurance and Training efforts. As a Training and Quality Development Manager, you will play a crucial role in driving business growth and improving operational efficiency.About the PositionThis senior-level position is responsible for overseeing the development and implementation of our Quality...

Job Summary:The ideal candidate will have at least 3 years of experience as a Quality Manager, with 6-8 years of overall experience, preferably in a contact center environment. This role involves overseeing the quality assurance and compliance processes, monitoring performance, coaching agents, and driving continuous improvement initiatives to ensure the...

Job Description:A Training and Quality Analyst II is typically responsible for ensuring the quality and effectiveness of training programs within an organization. Additionally, the analyst plays a crucial role in enhancing overall operational efficiency within the Global Fulfillment Business Unit.Job Accountabilities:Training Development and SupportTraining...

About the JobThe Quality Assurance Evaluator for Language Programs position involves evaluating and improving the quality of language training programs.You will be responsible for developing and maintaining quality standards and guidelines for language training programs and assessments.Main ResponsibilitiesEvaluation and Analysis: Analyze learner feedback,...