Senior Quality Assurance Manager
5 days ago
We are seeking a highly experienced Senior Quality Assurance Manager to join our team at CBRE GWS IFM PHILS. CORP. The successful candidate will be responsible for developing and implementing clear quality, risk, and compliance strategies across the organization.
About the Role
As a Senior Quality Assurance Manager, you will assess quality issues, conduct root cause analysis, and recommend insights to drive improvement plans. You will also own and hold accountable ensuring knowledge base is up to date and business units are aware of changes through knowledge alignment, touch points, and process knowledge tests.
Key Responsibilities
- Implement scalable processes/tools/systems that allow resource-efficient monitoring of decision accuracy and align to account/stakeholder contract agreement.
- Conduct audits based on maturity model, ISO, and other compliance audits. Work with the business units to ensure movement of the maturity model and findings.
- Project manage improvement capabilities, change implementation, measure timeliness of implementation, and ensure employee knowledge application in their day-to-day activities.
- Serve as point of contact to support analysis on business performance to drive operational change around core operations, strategic initiatives, change management, and adoption of new processes.
Requirements
To be successful in this role, you will need:
- At least 7+ years in quality, compliance, and risk management.
- Must have at least 3 years of experience in a management role.
- Understanding of ISO:9001 Certification and other ISO concepts.
- Compliance and Risk Management background.
- Understanding of Quality Management Framework/System.
- Understanding of Continuous Improvement, Productivity Savings & Revenue, Lean Six Sigma.
-
Senior Quality Assurance Manager
6 days ago
Manila, National Capital Region, Philippines IntouchCX Full timeJob OverviewWe are seeking an experienced Senior Manager of Quality Assurance to join our team at IntouchCX.This role is responsible for designing, implementing, and monitoring the Quality Assurance formats and standards. The ideal candidate will build and develop strong interpersonal relationships with the team in order to cohesively bond everyone together...
-
Senior Quality Assurance Manager
5 hours ago
Manila, National Capital Region, Philippines Ascendion Full timeJob Overview:The Senior Quality Assurance Manager at Ascendion will oversee the planning, execution, and delivery of high-quality software testing services. This role requires a strong technical background in software development and testing methodologies.As a member of our team, you will work closely with developers, stakeholders, and other quality...
-
Senior Quality Assurance Manager
1 day ago
Manila, National Capital Region, Philippines Shawarma Shack Fastfood Corporation Full timeAbout the RoleWe are seeking an experienced Senior Quality Assurance Manager to join our team at Shawarma Shack Fastfood Corporation. In this critical role, you will oversee all activities of the Quality Management System (QMS), analyze operational needs, and develop strategies to improve efficiency and quality.
-
Senior Quality Assurance Manager
1 day ago
Manila, National Capital Region, Philippines MESCO INC Full timeJob DescriptionMESCO INC is seeking a highly skilled Senior Quality Assurance Manager to oversee the implementation of quality assurance standards and processes.The ideal candidate will have extensive experience in supervising quality teams and ensuring compliance with ISO standards. The selected candidate will be responsible for:Developing, implementing,...
-
Senior Quality Assurance Manager
4 days ago
Manila, National Capital Region, Philippines Ameinri Overseas Employment Agency, Inc. Full timeJob DescriptionAmeinri Overseas Employment Agency, Inc. seeks a highly skilled Senior Quality Assurance Manager to lead our quality assurance team in ensuring the highest standards of quality throughout our production processes.The ideal candidate will have a strong background in laboratory testing or a similar environment and must be able to analyze data to...
-
Sr. Quality Assurance Manager
1 week ago
Manila, National Capital Region, Philippines IntouchCX Full timeIntouchCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Sr. Quality Assurance Manager role at IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and...
-
Quality Assurance Manager
1 day ago
Manila, National Capital Region, Philippines IntouchCX Full timeJob DescriptionWe are seeking a Senior Manager of Quality Assurance to join our team at IntouchCX.The ideal candidate will be responsible for designing, implementing, and monitoring Quality Assurance formats and standards.Key Responsibilities:Design, approve, and evaluate all training programs and training materialsMeet all client-agreed KPIs and performance...
-
Senior Quality Assurance Inspector
1 day ago
Manila, National Capital Region, Philippines Zeller Plastik Phils. Inc. Full timeWe are seeking a seasoned Senior Quality Assurance Inspector to lead our quality assurance team.In this role, you will be responsible for overseeing the quality of our products through regular laboratory testing and lot inspections.You will also facilitate product recalls, decide on product release, and collaborate with the QA Engineer/QA Manager to ensure...
-
Quality Assurance Manager
1 day ago
Manila, National Capital Region, Philippines DHL Supply Chain Phils., Inc. Full timeJob DescriptionDeveloping, implementing and continuously improving quality assurance and control systems, policies and proceduresConducting regular audits and inspections to ensure compliance with industry regulations, as well as the company's own quality standardsAnalysing quality data and identifying opportunities for process improvementsProviding training...
-
Senior Quality Manager
8 hours ago
Manila, National Capital Region, Philippines CHINA CONSTRUCTION FRONT GEN. DEVT. CORP. Full timeJoin the dynamic team at CHINA CONSTRUCTION FRONT GEN. DEVT. CORP. as their Senior Quality Manager. This full-time position is based in Binondo, Manila City, Metro Manila and will see you play a crucial role in ensuring the highest quality standards for the company's construction projects.What you'll be doingDeveloping, implementing, and monitoring quality...
-
Quality Assurance Manager Lead
6 days ago
Manila, National Capital Region, Philippines IntouchCX Full timeJob DescriptionWe are seeking a highly skilled Senior Manager of Quality Assurance to join our team at IntouchCX. As a key member of our organization, you will be responsible for designing, implementing, and monitoring quality assurance formats and standards.About the RoleThe ideal candidate will have 8+ years of experience in the BPO contact center...
-
Quality Assurance Manager
1 day ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full timeAt WNS Global Services, Inc., we are seeking a Quality Assurance Manager to join our corporate travel team. In this role, you will oversee the development and implementation of quality assurance programs that ensure exceptional customer experiences.Key Responsibilities:Develop and implement quality standards and processes for our contact center.Evaluate...
-
Senior Quality Assurance Specialist
1 day ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWe are looking for an experienced Senior Quality Assurance Specialist to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple channels.About the Role:This role involves monitoring and assessing inbound/outbound calls, emails, and chat interactions for quality and compliance. The successful...
-
Senior Quality Manager
4 hours ago
Manila, National Capital Region, Philippines CHINA CONSTRUCTION FRONT GEN. DEVT. CORP. Full time**Company Overview**CHINA CONSTRUCTION FRONT GEN. DEVT. CORP. is a dynamic company seeking a skilled Senior Quality Manager to join their team.**Job Description**The successful candidate will play a crucial role in ensuring the highest quality standards for the company's construction projects.Key Responsibilities:Developing, implementing, and monitoring...
-
Senior Business Analyst
1 day ago
Manila, National Capital Region, Philippines CXC Full timeWe are looking for an experienced Senior Business Analyst - Quality Assurance to join our team at CXC.About the JobIn this role, you will be responsible for designing and documenting business processes, as well as ensuring the quality of IT applications.The successful candidate will have a strong background in quality assurance and testing, with a proven...
-
Senior Quality Assurance Manager
5 days ago
Manila, National Capital Region, Philippines World Platinum Technologies Incorporated Full timeWorld Platinum Technologies Incorporated is seeking a highly skilled Senior Quality Assurance Manager to oversee the quality and compliance of our casino operations.This role involves ensuring that all gaming activities comply with regulatory requirements, industry standards, and company policies. The successful candidate will be responsible for monitoring...
-
Senior Software Quality Assurance Manager
5 days ago
Manila, National Capital Region, Philippines Genie Technologies Inc. Full timeAbout the Role:We are seeking a highly skilled Senior Software Quality Assurance Manager to join our team at Genie Technologies Inc. As a key member of our quality assurance department, you will be responsible for ensuring that our software products meet the highest standards of quality and reliability.Key Responsibilities:Conduct comprehensive end-to-end...
-
Senior Quality Assurance Director
5 hours ago
Manila, National Capital Region, Philippines PingWind Full timeAbout the Role:">We are seeking a Senior Quality Assurance Manager to join our team.">Job Summary:">PingWind is focused on delivering outstanding services to the federal government. As a Senior Quality Assurance Manager, you will be responsible for developing and safeguarding quality standards of FTSMCS.">Main Responsibilities:">You will be responsible for...
-
Quality Assurance Lead
4 hours ago
Manila, National Capital Region, Philippines CHINA CONSTRUCTION FRONT GEN. DEVT. CORP. Full time**Role Summary**We are seeking a skilled Senior Quality Manager to join our team at CHINA CONSTRUCTION FRONT GEN. DEVT. CORP.This is an exciting opportunity for a motivated professional to make a real impact on our construction projects.**Key Responsibilities:**Developing and implementing quality management systems to ensure project successLeading quality...
-
Senior Quality Management Role
1 day ago
Manila, National Capital Region, Philippines IntouchCX Full timeAbout the JobWe are looking for a Senior Manager of Quality Assurance who will be responsible for designing, implementing, and monitoring the Quality Assurance formats and standards.The ideal candidate will build and develop strong interpersonal relationships with the team in order to cohesively bond everyone together with the company and integrate them with...