Mortgage Loan Specialist

Job Summary:

We are seeking a highly skilled Mortgage Loan Processor to join our team at Wingman Outsourcing. As an expert in Australian mortgage lending regulations and guidelines, you will be responsible for managing the loan process from application to closing, ensuring a smooth and efficient approval process.

About Us:

Wingman Outsourcing is a leading provider of mortgage processing services in Australia. We are committed to delivering exceptional results while maintaining the highest level of integrity and confidentiality.

Responsibilities:

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• Loan Application Review: Conduct thorough reviews of loan applications and supporting documents to ensure accuracy and completeness.">
• Financial Verification: Obtain and verify necessary financial information, including income, assets, and credit reports.">
• Compliance Management: Ensure all loan applications comply with Australian lending regulations and guidelines.">
• Stakeholder Communication: Liaise between borrowers, underwriters, mortgage aggregators, and other stakeholders to facilitate the loan approval process.">
• Aggregator Coordination: Work closely with mortgage aggregators to submit loan applications, track progress, and resolve any issues that arise.">
• Documentation Preparation: Prepare and submit loan files to mortgage lenders and banks for approval.">
• Follow-Up and Resolution: Track and follow up on loan applications to ensure timely processing and approval, and address any issues or discrepancies that arise during the loan processing stage.">
• Client Support: Provide exceptional customer service to borrowers, answering their questions and guiding them through the loan process.">

Requirements:

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• Experience: Proven experience in mortgage loan processing, preferably with Australian mortgage experience.">
• Knowledge: Strong understanding of Australian mortgage lending regulations and guidelines.">
• Skills: Excellent analytical, communication, and organizational skills, proficiency in mortgage processing software and Microsoft Office Suite.">
• Underwriting Processes: Strong understanding of mortgage underwriting processes and loan types.">

Preferred Attributes:

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• Attention to Detail: High level of accuracy in reviewing and processing loan applications.">
• Problem-Solving: Ability to address and resolve issues efficiently.">
• Client-Oriented: Strong focus on providing excellent client service.">
• Time Management: Ability to manage multiple tasks and meet deadlines.">
• Ethical Standards: Commitment to maintaining confidentiality and integrity in all dealings.">

Tools and Software:

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• Loan Processing Software: Experience with software such as Calyx Point, Encompass, or similar platforms.">
• CRM Systems: Proficiency in using CRM systems like Quickli, Salestrekker, Mercury to track and manage client interactions.">
• Mortgage Aggregator Platforms: Familiarity with mortgage aggregator platforms such as AFG, Connective, SFG or PLAN Australia.">

Work Environment:

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• Remote Work: Ability to work remotely with clients and stakeholders across Australia.">
• Collaborative Team: Work closely with a team of mortgage professionals and support staff.">
• Continuous Learning: Opportunities for professional development and staying updated with the latest mortgage lending regulations and software.">