Customer Service Team Lead

Leadership OpportunityPresents monthly and annual call center action plans and objectives.Provides inspired leadership for the organization.This is an opportunity to lead and inspire a team of customer service representatives, driving excellence in customer experience and achieving business objectives. The successful candidate will make important policy,...

We are currently seeking a dynamic and results-oriented Senior Team Lead to join our talented team of professionals at TECHNOGLOBAL TEAM, INC. This role involves leading our team of experts, handling and resolving customer support requests, producing accurate client reports, and actively monitoring team performance.This position requires someone with strong...

Rygel Advanced Machines, a leading innovator in industry, is seeking a highly skilled Customer Service Team Lead to join our dynamic team in Ortigas Center.The ideal candidate will possess over 4 years of experience in team management, preferably in customer service or BPO environments. They will be responsible for leading the establishment and management of...

At Neksjob, we are seeking an experienced Customer Service Team Lead to oversee our Customer Service Operations team. As a key member of our organization, this role encompasses leading and managing both technical and non-technical customer support functions, ensuring that customer needs are met with efficiency and professionalism.Key Responsibilities:Oversee...

We are seeking a skilled leader to join our team as a Supervisor, Technical Support. The ideal candidate will have experience working in a call center or shared services setting, leading a team providing customer service or technical support.As a Supervisor, Technical Support, you will be responsible for leading a team that interacts with patients, parents,...

About TeleperformanceWe are seeking an experienced Operations Supervisor to lead our Travel Account team at our McKinley West site in Taguig City. As a key member of our customer service team, you will be responsible for managing a team of representatives, ensuring exceptional service delivery to our clients and their customers.Key Responsibilities:Oversee...

Job OverviewIBEX Global Solutions (Philippines) Inc. is seeking a highly skilled and experienced Customer Service Team Lead to join our team.

About Our MissionDexcom's mission is to forever change how diabetes is managed, unlocking information and insights that drive better health outcomes. With 25 years of innovation, we've pioneered an industry and are now broadening our vision beyond diabetes to empower people to take control of their health.Our TeamWe're driven by thousands of ambitious and...

Job DescriptionThe Customer Service Team Lead at The SM Store (SM Mart Inc.) is responsible for providing exceptional customer experiences in the Prestige Lounge.Key responsibilities include:Complaint Handling: Resolve customer complaints in a timely and professional manner.Employee Guidance: Train and develop lounge staff to ensure they meet high service...

About DME Service SolutionsDME Service Solutions is a global call center business process outsourcing service solutions company. We are passionate about business growth, working to understand customers' needs while collaborating to develop solutions.Our mission is to develop our clients' brand value through positive customer experiences, while also helping...

Company Overview">Action Labs I.T. Services, Philippines, Corp. is a leading provider of innovative technology solutions.">Job Description">We are seeking a highly skilled and experienced Customer Service Specialist to join our team.">The successful candidate will be responsible for delivering exceptional customer service through fast and accurate processing...

About the RoleThis is an exciting opportunity to join our team as a Customer Service Team Lead Specialist. As a key member of our customer-facing team, you will be responsible for leading and managing a team of Helpdesk Analysts to deliver exceptional support and service to our employees.You will have at least 3 years of experience in Customer Service or as...

Durable Medical Equipment (DME) plays a vital role in the healthcare industry. At DME Service Solutions, we specialize in delivering customized workforce solutions that enhance productivity and customer experiences. As a Medical Operations Team Lead, you will oversee daily operations related to CPAP equipment and ensure high-quality services.Key...

Job OverviewWe are seeking a highly skilled Customer Service Engineer to join our team at Team Pacific Corporation.The ideal candidate will have excellent communication and problem-solving skills, as well as experience in customer service particularly in the manufacturing industry.

About the RoleAs a Customer Service Team Lead at Optum, you will be responsible for providing expertise and support to our members and customers. This role involves direct phone-based customer interaction to answer and resolve inquiries.You will also coordinate and supervise daily activities of business support teams, setting priorities to ensure task...

About the RoleThis is a leadership position that will oversee a team of customer service representatives. The ideal candidate will have excellent communication and leadership skills, as well as experience in customer care.Key ResponsibilitiesTeam Leadership: Provide guidance and support to team members to ensure they are equipped to handle customer...

DUTIES & RESPONSIBILITIES:Collaborate with marketing, research and development, qualifications, support, and other groups by sharing customer insights to improve products or services.Respond to customer inquiries and concerns via phone, email, in person, or in online conference calls in a timely and professional manner to resolve issues or concerns on...

At StoreHub, we're building a dream team where everyone is extraordinary at what they do and highly effective collaborators.Job Description:The Merchant Care Team Lead plays a critical role in ensuring StoreHub's Merchant Care team delivers high-quality support across all channels (chat, email, and voice) by managing real-time SLA performance, optimizing...

ResponsibilitiesManage and lead a team of customer service advisorsProvide guidance and coaching to team membersSupport the division manager and operations manager with communication, process improvements, and enhancementsPlan the next phase of team development

UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in various regions. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide.About the RoleThe Call Center Supervisor will lead and inspire a team of Customer and Sales Support agents to deliver excellent...