Travel Account Quality Expert
2 days ago
The Hird - Philippines is looking for a Performance Excellence Specialist to join our team.
About the Role:
- Implement quality assurance strategies to improve customer satisfaction
- Develop and lead the QA team for a high-profile travel account
- Maintain high-quality standards across all touchpoints
The successful candidate will have a background in QA methodologies and performance management, as well as excellent leadership, analytical, and communication skills.
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Looking for Travel Agent Account
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Looking for Travel Agent Account
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Cebu City, Central Visayas, Philippines NeksJob Philippines Full timeA travel agent is a professional who specializes in planning and booking travel arrangements for individuals or groups. They provide expert advice, personalized recommendations, and assistance in arranging flights, accommodations, transportation, tours, and other travel-related services. Travel agents leverage their knowledge of destinations, travel trends,...
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Travel Support Expert
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Travel Industry Resolution Agent
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Travel Account Professional
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Travel Account Agent
2 days ago
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Travel Account Agent
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Cebu City, Central Visayas, Philippines Metacom Full timeAre you looking for a challenging and rewarding career in customer service? Look no further! Metacom is seeking a talented individual to join our team as a Travel Account Associate in Cebu City.In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues related to our travel services. We...
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Quality Assurance Team Lead
2 days ago
Cebu City, Central Visayas, Philippines The Hird - Philippines Full timeWe're seeking a dynamic leader to drive quality excellence in our growing team as a Quality Assurance Manager.Key Responsibilities:Lead and develop the QA team for a high-profile travel accountImplement quality assurance strategies to improve customer satisfactionMonitor, evaluate, and enhance call quality & agent performanceCollaborate with stakeholders to...
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Healthcare Quality Assurance Expert
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Quality Assurance Analyst
3 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeResponsibilities:- Monitors calls and provide feedback to agents- Partner with the training team in providing feedback that would improve overall quality of performance- Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications- Coach and develop agents on quality, customer...
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Quality Assurance Analyst
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Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeResponsibilities:- Monitors calls and provide feedback to agents- Partner with the training team in providing feedback that would improve overall quality of performance- Participates in call calibrations, monitoring with client and operations team expert on product support, escalations, verifications- Coach and develop agents on quality, customer...
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QA Manager for High Profile Accounts
2 days ago
Cebu City, Central Visayas, Philippines The Hird - Philippines Full timeWe're seeking a seasoned Quality Assurance Manager to join our team in Cebu City.About the Job:Lead and develop the QA team for a high-profile travel accountImplement quality assurance strategies to improve customer satisfactionCollaborate with stakeholders to analyze trends & optimize processesThe ideal candidate will have 4-5 years of experience as a QA...
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Software Quality Assurance Expert
2 days ago
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Accounting and Reporting Professional
4 days ago
Angeles City, Central Luzon, Philippines Travel + Leisure Co. Full timeCompany OverviewTravel + Leisure Co. is a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our associates help the company achieve its mission to put the world on vacation. This role is a great opportunity to join a global team and build a career where memories start with you.Job DescriptionThis role involves managing...
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Regulatory Compliance and Quality Expert
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Cebu City, Central Visayas, Philippines Smartsourcing Full timeWe are looking for a highly skilled Regulatory Compliance and Quality Expert to join our team at Smartsourcing Inc. The successful candidate will have a strong background in quality assurance and project management within biotech or a related field.Key responsibilities include:Reviewing and ensuring all technical documents meet FDA and international...
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Call Center Quality Expert
5 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation seeks a Quality Assurance and Quality Excellence Specialist to monitor calls, provide feedback to agents, and partner with our training team to enhance overall quality of performance.We are looking for someone with strong analytical skills, who can identify areas for improvement and implement effective solutions. As a Quality Assurance...
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Corporate Accounting Expert
4 days ago
Cebu City, Central Visayas, Philippines MedSpecialized, Inc. Full timeAccounting Job OpportunityWe are looking for a highly skilled CORPORATE ACCOUNTING EXPERT to join our team at MedSpecialized, Inc. The ideal candidate will have a strong background in accounting and finance.About the PositionResponsibilities:Maintain and reconcile the general ledger, including recording financial transactions, accruals, and...
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Subject Matter Expert Specialist
4 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeCompany OverviewAt BEST CAREERS AND OPPORTUNITIES, we are committed to providing exceptional customer service and support. We are seeking a highly skilled Subject Matter Expert to join our team.Job DescriptionWe are looking for a Subject Matter Expert to handle all queries related to reservations, ticketing, redemption, products and services, complaints and...
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Subject Matter Expert
2 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: CEBU PHILIPPINESJOB TITLE: SUBJECT MATTER EXPERT (SME)Roles & Responsibilities: - Equipped to handle all queries related to reservations, ticketing, redemption, products and services, complaints and grievances, special handling, flight disruptions, booking changes, refunds etc.Desirable Skills:1. Grads/undergrads with 2 years completion in college...