Financial Operations Specialist

3 days ago


Quezon City, National Capital Region, Philippines VCC Link Inc. Full time
Job Description

We are seeking a skilled Cash Management Professional to join our team at VCC Link Inc. In this role, you will be responsible for handling customer inquiries regarding outstanding balances, invoices, and payment concerns.

As a Cash Management Professional, you will work closely with internal teams to address order fulfillment issues and resolve disputes promptly. Your goal will be to meet or exceed monthly service level agreements while providing excellent support to customers and sales teams.

Key Responsibilities:

  • Handle customer inquiries and resolve payment concerns in a timely and professional manner.
  • Collaborate with internal teams to address order fulfillment issues and resolve disputes.
  • Meet or exceed monthly service level agreements while providing excellent support to customers and sales teams.

Requirements:

  • Bachelor's Degree in Finance or related field.
  • Minimum of 1 year of experience in accounts receivables.
  • Previous experience working in the BPO/Call Center/Shared Services industry is preferred.


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