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Credit and Collections Lead

2 weeks ago

Manila, National Capital Region, Philippines ACCA Careers Full time

About Kenvue

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Kenvue, a leader in the consumer health industry, is dedicated to making everyday care extraordinary. Our mission is to provide high-quality products that make a difference in people's lives.

We're currently seeking a highly skilled professional to join our team as a Credit and Collections Lead. As a key member of our global finance organization, you will be responsible for leading daily operations, driving process improvement initiatives, and executing against strategic objectives set by senior leadership.

In this role, you will have the opportunity to work closely with our teams across finance, sales, customer service, and IT to ensure seamless processes and resolve operational issues promptly. You will also be responsible for maintaining effective working relationships with internal and external stakeholders, aiming to meet and exceed established service levels.

Responsibilities

The selected candidate will be responsible for:

  • Providing direction, guidance, and support to the team serving as a key point of escalation for all team members.
  • Collaborating with teams across finance, sales, customer service, and IT to facilitate smooth processes and resolve operational issues promptly.
  • Maintaining effective working relationships with internal and external stakeholders, aiming to meet and exceed established service levels.
  • Fostering a culture of compliance, continuous improvement, and proactive problem-solving within the team.

Requirements

The successful candidate will have:

  • Bachelor's degree in finance, accounting, business management or a related field.
  • Minimum of 8 years of relevant Finance experience, with expertise across Credit Management, Collections, Disputes/Deductions Management, Cash Applications, AR Reporting, and Financial Planning & Analysis.
  • At least 2 years of previous Finance management experience.
  • Strong knowledge of Credit Management, Collections, Dispute/Deductions Management, Cash Applications, and AR Reporting, with a track record of achieving measurable outcomes.
  • Extensive experience within shared services or global business services environments, with a strong grasp of best practices in large-scale financial operations.
  • Proficiency in ERP systems (e.g., SAP) and specialized cash application tools (e.g., HighRadius), with the ability to drive system optimizations.
  • Excellent English communication skills, adept at managing and influencing senior stakeholders and fostering cross-functional partnerships.
  • Proven capability to work independently and collaboratively, with a proactive approach to managing multiple priorities effectively.
  • Strong problem-solving skills, with resilience under pressure and a commitment to delivering solutions.

What We Offer

We offer a competitive benefit package, paid company holidays, paid vacation, volunteer time, flexible ways of working, and learning & development opportunities. At Kenvue, we put people first, care fiercely, earn trust with science, and solve with courage – and have brilliant opportunities waiting for you. Join us in shaping our future–and yours.