Collections and Credit Management Professional

2 weeks ago


Manila, National Capital Region, Philippines Xometry Full time

Xometry is a leader in empowering innovation by connecting visionary manufacturers with customers who need their expertise.

This role involves leading the optimization of accounts receivable processes, ensuring seamless cash flow and fostering exceptional customer relationships.

Key Qualifications:
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field.
  • 7+ years of collections experience, with at least 3 years in a management role.
  • Proven track record of reducing DSO and improving collection metrics.
  • Strong understanding of accounting principles and collections laws/regulations.
  • Experience with ERP systems and Microsoft Office Suite (especially Excel).
  • Excellent analytical and problem-solving skills.
  • Strong negotiation and communication skills.
  • Experience managing and developing team members.
  • Knowledge of credit analysis and risk assessment.
  • Ability to maintain professional relationships with customers while firmly enforcing payment terms.
  • Experience with manufacturing or B2B companies preferred.
  • CCP (Certified Credit Professional) or similar certification is a plus.
Responsibilities:
  • Lead a high-performing collections team, driving best practices for accounts receivable management and collections processes.
  • Analyze accounts receivable data to identify trends, resolve systematic issues, and recommend process improvements.
  • Develop and maintain relationships with key customers to resolve payment issues and ensure timely collection of outstanding invoices.
  • Collaborate with cross-functional teams to address complex collection challenges and disputes.
  • Implement and maintain collection policies and procedures that align with company objectives.
  • Generate and analyze detailed AR reports, including aging reports, collection metrics, and cash forecasts.
  • Oversee the management of customer credit applications, credit limit assignments, and periodic credit reviews.
  • Manage collection agencies and legal partners for escalated collection cases.
  • Lead monthly closing activities related to accounts receivable, including reconciliations and reporting.
  • Monitor and ensure compliance with company policies and relevant regulations.
  • Provide training and guidance to team members on collection strategies and customer service best practices.

Xometry is committed to diversity and inclusion. We value talented individuals from diverse backgrounds.



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