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Instructional Materials Specialist

1 week ago

Taguig, National Capital Region, Philippines Sutherland Global Full time
About Sutherland Global:

We are a dynamic organization driven by innovation and excellence. Our team thrives on creativity and collaboration, and we're looking for someone who shares these values to join us as an Instructional Designer.

Key Job Responsibilities:

Design and Develop Training Content:

  1. Create engaging training materials that meet required standards.
  2. Work closely with SMEs to ensure accuracy and effectiveness.
  3. Communicate project requirements to the team and facilitate collaboration.
Essential Skills and Qualifications:
  • Proven expertise in instructional design processes and adult learning principles.
  • Excellent communication and project management skills.
  • Ability to develop comprehensive training programs and evaluate their success.
  • Collaborative mindset and strong interpersonal skills.
  • Passion for delivering exceptional customer service and meeting quality standards.
  • Minimum one year of experience in customer or technical support services or business process outsourcing environments.
  • Bachelor's degree or equivalent with a minimum of two years' experience in learning and development.