Global Airline Support Specialist

18 hours ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

Job Overview:

We are seeking a highly skilled Global Airline Support Specialist to join our team at Gratitude Philippines. As an International Airline Account Representative, you will be responsible for providing exceptional customer service to our airline partners and their customers.

Key Responsibilities:

  • Provide timely and effective support to airline customers via phone, email, and chat
  • Analyze complex issues and recommend solutions to ensure customer satisfaction
  • Develop and maintain strong relationships with airline partners and internal stakeholders

Requirements:

  • At least 1 year of college education
  • 6 months of airline experience, preferably in GDS or reservations and ticketing tools
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills

Benefits:

  • A competitive salary package up to 30k
  • The opportunity to work with a dynamic and growing company
  • Ongoing training and development opportunities


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