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Enterprise Operations Transformation Specialist

1 week ago

Quezon City, National Capital Region, Philippines Avature Full time

We are seeking an experienced Record to Report (RTR) Subject Matter Expert to join our Finance Business Process Outsourcing team. This role involves engaging directly with our clients, driving standard process and transformation initiatives.

Key Responsibilities
  • High Level RTR:
    • Gathering insights in client workshops to define As Is and To Be Process including transformation roadmap.
    • Collaborating with clients to identify and address RTR challenges.
    • Providing guidance on RTR processes, including golden/standard process and controls and improving maturity of process and performing benchmarking and analysis.
  • Detailed Tasks:
    • Conducting analyses of existing procedures compared to standards in designing To Be Process.
    • Developing L4/L5 process maps to document and improve RTR processes.
    • Identifying and addressing process gaps and areas for improvement.
    • Developing and implementing process improvements to enhance RTR efficiency and effectiveness including process reengineering, transformation, and automation.
    • Performing data and process analysis to assess the current maturity of RTR operations.
    • Comparing results against industry benchmarks to identify opportunities for improvement.
  • Client Support:
    • Developing and maintaining strong relationships with clients and internal teams to ensure their needs are met.
    • Influencing stakeholders to achieve business objectives and improve RTR processes.
    • Establishing yourself as a thought leader and trusted expert in the RTR space.
  • Project Management:
    • Leading and engaging client discussions to agree on final solution and process design.
    • Managing intricate change programs and collaborating with internal stakeholders to implement process changes.
    • Prompt resolution of urgent matters accompanied by risk mitigation action plan.
    • Managing multiple projects simultaneously, prioritizing tasks and meeting deadlines.
    • Collaborating with internal stakeholders to deliver projects on time and with quality.