Service Quality Improvement Specialist

Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a QA Specialist, you will be responsible for ensuring the quality and reliability of products, services, or processes within the organization.Your role will involve designing, implementing, and executing quality assurance procedures, conducting tests, analyzing...

About the Role:MCI, a leading Business Process Outsourcing (BPO) company, seeks a highly motivated Product Quality Assurance Specialist to ensure the quality and reliability of products, services, or processes within the organization. As a member of our team, you will be responsible for designing, implementing, and executing quality assurance procedures,...

Job Overview:We are seeking a Performance Improvement Specialist to drive business growth and excellence in our call center.Key Responsibilities:Analyzing call center data to identify areas for improvementDeveloping and implementing strategies to enhance customer satisfaction and loyaltyCollaborating with senior management to drive business...

Customer Service Trainer and Quality Assurance SpecialistOn Spot Global CorporationJob DescriptionDescriptionPosition OverviewWe are seeking a proactive and detail-oriented Customer Service Trainer to design, develop, and deliver impactful training programs for our growing team. The ideal candidate brings a strong background in the customer service industry,...

Web Quality Assurance Specialist RoleWe are seeking a skilled Web Quality Assurance Specialist to join our team. The ideal candidate will have experience in QA for website quality assurance and a solid understanding of website development processes.About the Job:- Conduct comprehensive testing to ensure the highest level of quality for our company's...

About the Role:We are looking for a highly motivated and experienced Quality Manager to join our team at Sutherland Global.Responsibilities:The successful candidate will be responsible for:Collecting and analyzing customer feedback to identify areas for improvementEnsuring compliance with key initiatives through complaint tracking and project...

Quality Assurance Specialist TrainerThis role involves participating in weekly QA calibration sessions to ensure training materials align with performance standards and metrics. The ideal candidate should be able to integrate QA feedback into training sessions to continuously improve trainee performance.Key ResponsibilitiesLead new hire training sessions...

We are seeking a Quality Assurance and Training Specialist to join our team at OnSpot Global Corporation.This role will involve leading the quality assurance process to ensure data entry and registration tasks are completed accurately and efficiently.You will be responsible for:Developing and implementing quality assurance processes to ensure data accuracy...

Operations Management PositionWe are seeking an experienced Operations Manager to join our team. In this role, you will oversee the operational aspects of our contact center, ensuring seamless service delivery.You will analyze key performance indicators (KPIs) such as Average Handle Time (AHT), Quality, Service Level, and Customer Satisfaction (CSAT) to...

At Kings Quality Foods, Inc., we are committed to delivering exceptional products that meet the highest quality standards. We are seeking a highly motivated Quality Assurance and Compliance Specialist to join our team.About Us:We are a leading food manufacturer dedicated to providing safe and healthy products to our customers.We value innovation, teamwork,...

About the OpportunityThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Quality Coach. You will have the chance to make a real impact on our clients' businesses and contribute to our company's mission to deliver exceptional customer experiences.Responsibilities:Design and implement quality coaching...

We are seeking a QA Specialist to conduct regular testing of websites, including identifying and documenting bugs, improving user experience, and testing technical processes on the company's sites. The ideal candidate will combine QA expertise with experience in website development.Responsibilities:Perform tests to identify bugs and functional issues on...

We are seeking a QA Specialist to conduct regular testing of websites, including identifying and documenting bugs, improving user experience, and testing technical processes on the company's sites. The ideal candidate will combine QA expertise with experience in website development.Responsibilities:Perform tests to identify bugs and functional issues on...

Job Description:We are seeking a QA Specialist to conduct regular testing of websites, including identifying and documenting bugs, improving user experience, and testing technical processes on the company's sites. The ideal candidate will combine QA expertise with experience in website development.Responsibilities:-Perform tests to identify bugs and...

Job Overview:We are seeking a skilled QA Specialist to conduct regular testing of our websites, ensuring seamless user experiences and identifying areas for improvement.Main Responsibilities:Perform thorough tests to identify bugs and functional issues on our websites.Conduct compatibility testing across various browsers, devices, and screen resolutions.Test...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be responsible...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be responsible...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be responsible for ensuring the...

Role SummaryThe Quality Assurance Professional will be responsible for analyzing DSAT data, presenting drivers, and identifying opportunities for process improvement.The successful candidate will have strong analytical and problem-solving skills, with the ability to communicate effectively with all levels of management and clients.This is an exciting...

We are seeking a highly skilled Quality Assurance and Improvement Manager to join our team at Sanyo Denki Philippines, Inc. This is a full-time position that requires a high level of technical expertise and experience in quality assurance and process improvement.In this role, you will be responsible for conducting quality assurance tests and inspections to...