Ecommerce Team Manager

1 week ago

Manila, National Capital Region, Philippines TalentPop App Full time
Join Our Dynamic Ecommerce Team

We are looking for a skilled Team Lead to join our dynamic ecommerce team. As a key leader, you will be responsible for driving sales, customer satisfaction, and operational efficiency. If you have a passion for leadership, customer service, and e-commerce, we want to hear from you.

About the Job:

  • Manage and lead a team of Virtual Assistants, ensuring high levels of customer service and sales performance.
  • Develop and implement strategies to improve customer engagement, retention, and loyalty.
  • Collaborate with cross-functional teams to drive business growth and revenue.

Qualifications:

  • At least 3 years of experience as a Team Lead and 3 years in customer service.
  • Excellent English communication skills, both written and spoken.
  • Experience with e-commerce platforms, such as Shopify, BigCommerce, or Amazon.
  • Familiarity with G Suite, Zendesk, Freshdesk, Intercom, or Gorgias is an advantage.

Benefits:

  • $6/hour + Performance and Recognition Bonuses.
  • Health and dental insurance.
  • Paid time-offs.
  • Performance and recognition incentives.
  • An end-of-year bonus.

Work Arrangement:

  • US PST, Monday to Friday (Full-Time, Long-Term).

How to Apply: Submit your application here: https://forms.gle/vTaYeZ4tFsJafEzQ7 Use Application Code: JAZZHR.

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