Senior Call Center Operations Manager

Job OverviewWe are seeking a seasoned Call Center Manager to oversee our team of appointment setters, driving efficiency and ensuring high performance within the call center.The ideal candidate will have a strong understanding of call center metrics, customer service processes, and performance management. Proven experience in call center management,...

V-Call Center Link Inc.On-site - Manila No Exp Required High/Senior High School Full-timeJob DescriptionDescriptionAnalyze information reported for verification by the applicant.Handle customer inquiries via phone, email, and chat.Work independently with minimal supervision.Exercise good judgment in safeguarding confidential or sensitive...

Roof Maxx Manila, National Capital Region, PhilippinesCall Center ManagerRoof Maxx is a dynamic and innovative company fostering a culture centered around sustainability, innovation, and employee empowerment. As industry thought leaders, we value our dedicated remote team and believe in promoting from within. Our culture encourages open communication,...

V-Call Center Link Inc. is a leading company in the industry.We are looking for highly motivated individuals to join our team.Job DescriptionOur TeamAnalyze information reported by applicants to ensure accuracy.Handle customer inquiries via phone, email, and chat with high efficiency.Work independently with minimal supervision while maintaining...

JOB QUALIFICATIONS:Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's Degree in any field.We also accept Senior Highschool graduates with call center experience.At least 2 years of experience for Call Center Staff.Must have good communication and negotiation skills.Willing to be assigned in Ortigas Center, Pasig City.Can...

We're seeking a Call Center Traffic Manager to join our team at Transcom. This role involves analyzing trends within assigned operations, including call volumes, call patterns, staff productivity, performance trends, shrinkages, and resource allocation.Responsibilities:Manages all call center traffic to ensure compliance with customer service level...

Job Overview:As a Contact Center Specialist at Shinagawa LASIK & Aesthetics Center Corp., you will be responsible for handling inbound and outbound calls to promote products or services, manage customer complaints, and analyze day-to-day operations to provide insights that contribute to business objectives.Key Responsibilities:Make strategies to promote and...

UnifyCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Call Center Supervisor role at UnifyCXUnifyCX Manila, National Capital Region, PhilippinesGet AI-powered advice on this job and more exclusive features.Unify CX is looking for an extraordinary Call Center Supervisor to join our motivated and...

Job SummaryThe Customer Data and Call Center Manager will be responsible for managing the Call Center's operations, ensuring excellent customer service quality and complaint resolution. This role requires strong leadership and analytical skills, with the ability to work closely with the contact center team, leadership, and external stakeholders.Key...

Job OverviewAs a Call Center Manager Lead, you will play a critical role in driving the success of our call center operations at Qualfon Corporation.Key Responsibilities:Operational ExcellenceDevelop and implement effective processes to improve customer satisfaction, first-call resolution, and overall performance.Maintain high levels of quality, ensuring...

Position OverviewThe Technical Process Lead will report to the Google Operations Center and be responsible for supporting our partners on payment processing and facilitation for monetized Google products.You will work closely with operations, engineering, and finance groups to create or document technical solutions and resolve partner issues through...

About the RoleWe are seeking an experienced Call Center Director to lead our operations team.The ideal candidate will have a strong background in call center management, with expertise in metrics, reporting, and team leadership.This role requires excellent communication and problem-solving skills, as well as the ability to analyze complex data and make...

V-Call Center Link Inc. is seeking reliable team members.Job DetailsThe RoleEvaluate applicant data for validity.Offer outstanding customer support across various channels.Perform tasks efficiently with minimal supervision.Protect confidential information.Necessary QualificationsHS Grad or SHS Grad degree.No prior BPO experience needed.Available to work...

Job OverviewWe are seeking a Call Center Analyst to join our team. As a key member of our operations team, you will be responsible for analyzing and improving call center performance.Key TasksAnalyze call center metrics to identify areas for improvement.Develop and implement process improvements to increase efficiency.Collaborate with cross-functional teams...

We are seeking an experienced BPO Manager to join our team at MT Global Solutions, Inc.Requirements and QualificationsTo be successful in this role, you will need:A Bachelor's degree in Healthcare Administration, or related field;At least 3 years of experience in a call center role, with 1-2 years in a managerial capacity;Excellent communication and...

Job ResponsibilitiesManages the effective operations of the Call Center which contributes to the attainment of corporate objectives related to customer service quality and customer complaints resolution.Ensures contact center transactions which translates to ticketed CRM transactions are accurate; calls out attention of contact center for erroneously created...

Job Title: Senior Business Intelligence DeveloperAbout IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is a leading healthcare technology company that provides innovative solutions to the pharmaceutical and biotechnology industries.Job DescriptionWe are seeking a highly skilled Senior Business...

Call Center Performance Analyst:We are seeking a highly skilled Call Center Performance Analyst to join our team at WNS Global Services, Inc. In this role, you will be responsible for compiling and disseminating reports on volume, efficiency, production hours, and daily performance summaries.Key Responsibilities:Compile, summarize, and disseminate various...

Job Description:The Commercial Client Operations (CCO) plays a crucial role in delivering exceptional service to our Commercial Banking clients. As a Client Services Supervisor, you will oversee a team of professionals who provide an array of services, including general servicing, account inquiries, and maintenance.About Us:Private Advertiser is a leading...

Job DescriptionWe are seeking a highly skilled Senior Software Engineer to join our team at V-Call Center Link Inc. as a Full Stack Developer.The ideal candidate will have at least 5 years of experience in application design and development, with strong technical knowledge of Java 11 or higher.The successful candidate will be responsible for collaborating...