
Highly Technical Microsoft Engineer Wanted
2 days ago
The Senior Systems Engineer plays a key role in implementing, supporting and operationalizing Microsoft 365 and Azure solutions for clients. This position requires a strong technical background in Microsoft 365, Azure and related technologies, along with excellent communication skills to collaborate with both technical IT teams and non-technical stakeholders.
This individual will be responsible for implementing and supporting new Microsoft 365 and Azure solutions for clients, ensuring performance, security and scalability. They will provide technical support during client onboarding, primarily via chat-based support, escalating to MS Teams calls as needed.
Main Responsibilities:
- Implement and support new Microsoft 365 and Azure solutions for clients, ensuring performance, security and scalability.
- Provide technical support during client onboarding, primarily via chat-based support, escalating to MS Teams calls as needed.
- Perform migrations of client data and applications into Microsoft 365 and Azure environments.
- Implement, test and deploy M365 capabilities to help clients align with best practices.
- Review client systems and provide recommendations to optimize design, security and functionality.
- Maintain client documentation, standard templates, policies and automation for consistent deployment.
- Provide remote escalation support for complex technical issues beyond Tier II.
- Mentor and guide junior engineers within the Microsoft support team.
- Research, evaluate and recommend tools and technologies to enhance client environments.
- Administer cloud-integrated solutions, such as cloud backups, MDR and vulnerability management.
- Participate in on-call rotation and after-hours support as required.
This position requires a high degree of autonomy and collaboration with cross-functional teams. The ideal candidate will have:
- Bachelor's degree in IT, Computer Science or related field, plus 4+ years of relevant experience; or equivalent combination of education and experience.
- Proven track record in Microsoft 365 and Azure implementation and support.
- Current vendor or industry-recognized certifications in Microsoft 365 or Azure (mandatory).
- Deep expertise in Microsoft 365 and Azure (including EntraID, Intune and Security capabilities).
- Strong understanding of Microsoft 365 licensing models.
- Proficiency with at least two of the following:
- Microsoft server and desktop environments.
- Patch management.
- Backup technologies.
- Vulnerability management.
- Proficiency with scripting/automation (PowerShell or Python).
- Knowledge of security frameworks (NIST CSF, CIS CSC).
- Strong grasp of Active Directory, EDR, firewalls and best-practice architectures.
- Excellent written and verbal English communication skills.
- Strong organizational, time management and documentation skills.
- Self-starter with the ability to work independently and mentor others.
- Experience mentoring and leading junior engineers.
- Familiarity with AI-assisted ticketing and support tools.
- Previous consulting experience with technical IT teams as clients.
This is a full-time employment opportunity with regular working hours and opportunities for professional growth and development.
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