Exceptional Customer Service Opportunity

3 days ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time $32,000 - $45,000
Customer Service Representative

This role is an opportunity to provide exceptional customer service support and resolution of routine problems related to a company's products or services.

The successful candidate will have the ability to effectively communicate with customers, both written and verbally, and possess strong computer navigation skills. They will also be courteous, dependable, and able to work as part of a team.

Responsibilities
  • Ensure service delivered meets contractual Key Performance Indicator ('KPIs')
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain basic knowledge of client products and/or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
  • Offer additional products and/or services
  • Track, document and retrieve information in call tracking database
  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Requirements
  • High school diploma with three to six months of relevant experience preferred
  • Courteous with strong customer service orientation
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Ability to work as a team member, as well as independently
  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Ability to rotate shifts, as needed
Role Overview

This role has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

  • Exceptional Customer Service Professional

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱200,000 - ₱300,000

    As a Customer Service Representative, this role offers the opportunity to work in a dynamic environment and develop exceptional customer service skills.Key Responsibilities:Provide critical information and assistance to clients through phone callsProcess incoming mail, fax, and internet communications to support customer needsCommunicate effectively with...

  • Opportunities in Customer Service

    4 days ago

    Quezon City, National Capital Region, Philippines beBeeService Full time ₱12,000 - ₱17,500

    Customer Service RepresentativeOur company is seeking a skilled Customer Service Representative to provide exceptional support to our clients.The ideal candidate will possess excellent communication skills and the ability to handle multiple customer inquiries simultaneously.A strong understanding of customer service principles and a willingness to learn and...

  • Customer Service Representative Opportunity

    4 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱180,000 - ₱250,000

    Customer Service Representative OpportunityWe are seeking a skilled and experienced professional to provide exceptional customer service via chat or phone. This role is ideal for individuals with excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences.As a Customer Service...

  • Exceptional Customer Experience Specialist

    7 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱25,000

    Customer Service Representative Job OpportunityWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their queries, resolving issues, and ensuring their overall satisfaction.Your...

  • Exceptional Customer Service Professional

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱240,000 - ₱420,000

    Job Role: Customer Service RepresentativeWe are seeking a professional to provide exceptional customer service and support our team in delivering outstanding results. The ideal candidate will have a background in customer service or the ability to demonstrate the required skills to deliver excellent customer service.The successful applicant will be...

  • Delivering Exceptional Customer Experiences

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱25,000

    Key RoleThis role is centered around delivering exceptional customer experiences through effective communication and problem-solving skills.Working as a customer service representative, you will be the primary point of contact for customers via phone, email, and chat.ResponsibilitiesEngage with customers in a professional and courteous mannerProvide accurate...

  • Customer Service Career Opportunity

    7 days ago

    Quezon City, National Capital Region, Philippines beBeeCareer Full time ₱150,000 - ₱250,000

    Customer Service ProfessionalWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.This is an on-site office role where you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service across various communication channels.Key ResponsibilitiesHandle...

  • Customer Service Representative

    5 days ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Exceptional Customer Experience Representative

    7 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Job Title: Customer Service RepresentativeAs a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.Responsibilities:Communicate with customers professionally and efficiently to resolve their queries and concerns.Provide solutions for specific requests as per...

  • Healthcare Customer Service Representative Opportunity

    6 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱19,000

    Healthcare Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Healthcare Customer Service Representative.This is an exciting opportunity for fresh graduates or individuals looking to start their career in customer service.Candidate must possess excellent communication and...