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Automotive Systems Specialist
1 week ago
About the Role
BYD Philippines Corp. is seeking an experienced Automotive Dealer Management System (DMS) Specialist to support our dealership operations by managing and optimizing our DMS systems.
Key Responsibilities:
- Serve as the primary point of contact for all DMS-related inquiries and issues, providing timely and effective solutions
- Manage the configuration, maintenance, and continuous improvement of our DMS systems to ensure optimal performance
- Collaborate with cross-functional teams to integrate the DMS with other business systems and processes
- Provide training and support to dealership staff on the effective use of the DMS
- Analyze DMS data and generate reports to provide insights that drive informed decision-making
- Stay up-to-date with the latest DMS trends and technologies, and recommend enhancements to improve efficiency and productivity
Requirements
- Minimum of 3 years of experience in an automotive Dealer Management System (DMS) role
- Strong technical skills and understanding of DMS architecture, database management, and system integration
- Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues
- Demonstrated experience in delivering user training and providing technical support
- Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams
- Familiarity with automotive industry best practices and regulations
- Degree in Information Technology, Computer Science, or a related field