Medical Imaging Coordinator
7 days ago
About Our Company:
INTELASSIST INC. is a leading provider of healthcare services, and we're looking for a skilled Radiology Specialist to join our team. As a Radiology Specialist, you'll play a critical role in ensuring the timely delivery of high-quality diagnostic services to our clients.
Your Key Responsibilities:
- Exam Processing: Process exams from clients, prioritizing tasks and ensuring timely delivery of results.
- Client Communication: Communicate effectively with clients, radiologists, and other stakeholders to ensure seamless workflow.
- Documentation: Maintain accurate and up-to-date documentation of exams, communications, and other relevant information.
- System Utilization: Utilize various systems to obtain additional information on exams as needed and requested.
- Procedure Tracking: Track and note procedures, prelims, meetings, conferences, and downtimes for radiologists in communication channels.
- Study Loading: Load all current and previous studies, resolve exceptions as necessary, and link pertinent studies.
- Patient Account Management: Merge patient accounts as necessary.
- E-Paperwork: Ensure radiologists have all e-paperwork needed for exams, including previous reports, history sheets, and referral slips.
- Email Monitoring: Proactively monitor and respond to emails.
- Results Delivery: Deliver results to referring physicians as requested.
- Peer Review Assignment: Assign peer reviews daily to radiologists by sub-specialty.
- Customer Service: Maintain high levels of customer satisfaction through proactive communication and issue resolution.
About You:
- Education: College graduate with a strong academic background.
- Experience: At least 3 years of experience in the healthcare BPO industry.
- Background: Radiology experience preferred but not required.
- Confidentiality: Strong ability to maintain confidentiality and handle sensitive information.
- Communication Skills: Excellent written and verbal communication skills.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and work in a fast-paced environment.
- Teamwork: Strong teamwork and collaboration skills to ensure seamless workflow.
- Continuous Learning: Willingness to learn and adapt to new technologies, processes, and procedures.
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