Call Center Specialist
2 weeks ago
Call Center Position at Neksjob
Neksjob is a leading company in the industry, committed to providing outstanding customer service. We are seeking a highly skilled Call Center Specialist to join our team.
Job Description
The Call Center Specialist will be responsible for handling customer inquiries, resolving issues, and providing product information. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure.
Duties and Responsibilities
- Answer customer calls and respond to emails
- Resolve customer complaints and issues efficiently
- Provide product information and suggestions
- Maintain accurate customer records
Requirements
- High school graduate or equivalent
- At least 6 months of call center experience
- Good English language skills
Benefits
- A competitive salary package
- A comprehensive benefits program
- Ongoing training and development opportunities
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