IT Infrastructure Manager
3 days ago
We are looking for a skilled IT Support Specialist/Systems Administrator to deploy new systems, contribute to IT projects, and maintain day-to-day operations for St Trinity Property Group. This role involves working with various IT tools and platforms, including Zoho One Business Suite, RingCentral, and Acuity.
- Deploy new systems and contribute to IT projects
- Audit our systems and identify gaps
- Provide day-to-day IT and systems support
- Set up and manage user accounts for new starters
- Maintain a telephony system (RingCentral) and a rostering platform (Acuity)
- Manage day-to-day operation and maintenance of Sales, Marketing, Systems, and IT tools
- Manage IT assets, including asset registers, storage, and repairs
- Work with open APIs to create integrations for 3rd party tools
- Support ongoing technical training programs
- Ensure documentation is created and maintained regarding services and systems
- System Deployment: Deploy new systems and contribute to IT projects
- System Audit: Audit our systems and identify gaps
- Day-to-Day IT Support: Provide day-to-day IT and systems support
- User Account Management: Set up and manage user accounts for new starters
- Telephony System Maintenance: Maintain a telephony system (RingCentral) and a rostering platform (Acuity)
- IT Asset Management: Manage day-to-day operation and maintenance of Sales, Marketing, Systems, and IT tools
- Repair and Maintenance: Manage IT assets, including asset registers, storage, and repairs
- API Integration: Work with open APIs to create integrations for 3rd party tools
- Training Programs: Support ongoing technical training programs
- Documentation: Ensure documentation is created and maintained regarding services and systems
- Completion or near completion of Diploma/Degree in Computer/IT Discipline
- IT support experience
- Telephony system experience
- Strong technical knowledge in Microsoft Windows 11 OS, Microsoft Office Suite, Google Workspace
- Working knowledge in Office 365 Tools such as SharePoint Online, MS Teams, Planner, OneDrive for Business
- Strong diagnostic skills and an analytical approach
- Strong communication skills, with the ability to liaise with stakeholders at all levels
- Knowledge/Exposure in CRMs preferably Zoho
- Working knowledge in SQL
- Knowledge in data visualization with Analytics tools such as Power BI, Tableau
- Working knowledge of basic web page development tools such as Unbounce, Wordpress
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Infrastructure Manager
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