Digital Support Specialist

3 days ago


Manila, National Capital Region, Philippines Cyberbacker Careers Full time
Job Description:

Cyberbacker Careers is seeking a highly organized and detail-oriented individual to join our team as a Digital Support Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth execution of daily tasks, providing exceptional support to clients, and maintaining the organization's digital infrastructure.

Key Responsibilities:
  • Prepare daily call lists, meeting agendas, and materials, guaranteeing all parties have necessary information.
  • Schedule meetings with clients and team members, coordinating times that accommodate all parties and managing adjustments or cancellations.
  • Manage reports on key metrics and performance indicators within specified deadlines.
  • Update and maintain virtual files, ensuring information is organized and easily accessible.
  • Oversee administrative tasks, including email correspondence and calendar appointments.

Requirements:
  • Ability to work independently and solve problems proactively.
  • A team player mindset, positive attitude, and strong work ethic.
  • Strong organizational and time management skills.
  • Knowledge of digital tools and software, such as Google Workspace and Zoom.

Compensation and Benefits:

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


Device and Network Requirements:

You will need a device with an Intel core i3 (6th to 12th gen), i5, or i7 processor, or AMD equivalent, as well as at least 8GB of RAM and 60 GB of free hard disk space. A headset with a noise-canceling feature and a high-definition webcam are also required. You must have a 10 Mbps DSL/Fiber Internet connection.



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